Referral Coordinator

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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InnovaCare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Venture Round on 2019-01

Healthcare • Healthcare Insurance

InnovaCare Health is a healthcare provider offering high-quality senior healthcare services through a network of practices and providers across central and northern Florida. By understanding the unique health needs of their patients, they empower individuals to take control of their healthcare and live healthier lives. InnovaCare Health provides a variety of services, including transportation, diagnostic testing, telehealth, primary care, and specialized in-house services such as gynecology, nephrology, and cardiology. Their facilities also feature senior centers focused on social, physical, emotional, and intellectual needs, and offer comprehensive care coordination, ultrasound, and medical screening programs for early disease detection. With 24/7 on-call physicians and a commitment to community engagement, InnovaCare Health is dedicated to ensuring convenient and accessible care for all patients.

📋 Description

• Collaborate with patients by assessing, facilitating, planning, and advocating for individual health needs • Track referrals and maintain appropriate documentation to promote team awareness and patient safety • Complete accurate patient registration, including demographic and current insurance information • Assemble clinical background and referral-needs information and provide appropriate clinical information to specialists • Contact review organizations and insurance companies to meet prior-approval requirements • Present medical information such as history, diagnosis, and prognosis • Provide medical information to financial services to maximize hospital and physician reimbursement • Review referral details and expectations with patients • Help patients address healthcare-system, financial, and social barriers, including interpreters, transportation, and prescription assistance • Serve as system navigator and point of contact for patients and families • Advocate with carriers for timely approval of necessary patient supplies and services • Identify and use cultural and community resources • Establish and maintain relationships with service providers • Ensure timely referral processing and remind patients of appointments by mail or phone • Keep primary care charts updated with specialist consults, hospitalizations, ER visits, and relevant community organizations • Follow the Code of Conduct and HIPAA guidelines

🎯 Requirements

• High school diploma, sometimes combined with medical assistant certification • Strong customer service focus • Effective verbal and written communication skills • Teamwork orientation • Organized and able to manage competing priorities • Good judgment • Resourcefulness in problem solving • Able to take and follow through with delegated tasks and accountability • Bilingual skills preferred (English/Spanish) • Must be authorized to work in the U.S.; employer participates in E-Verify