Customer Engineering Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Customer Success Manager

🦅 H1B Visa Sponsor

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Logo of Innovaccer

Innovaccer

1001 - 5000 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $150M Series E on 2021-12

Healthcare • Consulting • Logistics

Innovaccer is a healthcare technology company dedicated to transforming how healthcare information is utilized and accessed. They provide a comprehensive Health Cloud that aims to accelerate digital transformation for providers, payers, and life sciences companies by offering unified healthcare data and analytics. Innovaccer leverages artificial intelligence to automate tasks, process medical data, and generate insights to improve clinical and financial outcomes. Their solutions focus on integrating and optimizing healthcare systems, promoting value-based care, improving patient engagement, and reducing the administrative burden on healthcare providers. Innovaccer's platform supports various healthcare stakeholders through advanced data activation, analytics, and streamlined workflows, striving to improve healthcare delivery and patient care globally.

📋 Description

• Lead and supervise a team of engineers and quality analysts • Develop, test, modify, and create solutions to technical problems • Understand business requirements and integrate partner products and services with company platforms, products, and features • Build infrastructure to help Enterprise customers run their businesses more efficiently • Direct and coordinate data integrations, analytics, dashboards, maintenance operations, and quality assurance • Collaborate with engineering, analytics, infrastructure, and other engineering groups to define, design, and deliver solutions • Own delivery plans and timelines in consultation with customers • Drive technical deliverables and provide leadership in an innovative, fast-paced environment • Negotiate features, enhancements, and incoming tasks with internal and external stakeholders

🎯 Requirements

• Technical Project Management, Stakeholder Management, and extremely strong communication skills • Experience delivering small, medium, and large data integration and data analytics projects • 10+ years of experience in ETL, Data Warehousing/Data Analytics, Business Intelligence, data visualization tools, and technical project management • Experience working with cross-functional teams from IT to software engineering to business domains • Hands-on experience extracting data using SQL • Familiarity with data ETL tools and creating mapping documents • Basic experience with Python scripting • Understanding of REST APIs, web services, and service-oriented architectures • Knowledge of challenges and benefits of data extraction in on-premise and cloud deployments • US Healthcare experience is a strong plus • Relevant Agile Methodology experience is a plus

🏖️ Benefits

• PTO benefit accrual of 20 days per year • One of the industry's best parental leave policies • Monetary incentives and widespread recognition for dedication and outstanding performance • Medical, dental, and vision benefits • 100% company-sponsored short- and long-term disability insurance • Basic life insurance • Discounted legal aid and pet insurance options

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