In-Home Services Coordinator

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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InnovAge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

InnovAge is a provider of the Program of All-inclusive Care for the Elderly (PACE) that helps frail seniors remain independent and age in their own homes with dignity. As the largest PACE provider by participants served, InnovAge delivers comprehensive, coordinated services including primary care, nursing, behavioral health, therapies, transportation and care coordination to support seniors' medical and daily living needs.

📋 Description

• Coordinate delivery of services to active PACE In Home Services participants • Oversee and manage In-Home Services schedules, associated orders, Individualized Service Plans, and Care Plans • Serve as liaison between clients, families/caretakers, and InnovAge PACE In Home Services • Coordinate agency services with community agencies and PACE services • Investigate, resolve, and report client-care or employee-wellbeing problems • Participate in worker selection and daily stand-ups • Participate in the on-call rotation • Maintain client schedules, records, and electronic health records • Verify scheduled shifts and visits and confirm completion of field-employee tasks • Schedule field staff efficiently while minimizing mileage, travel, and overtime expenses • Communicate schedule changes to clients, caregivers, and employees • Provide operational information and compliance reporting using company systems • Answer and transfer telephone calls and handle intake, referral, and inquiry calls • Collaborate with team members on quality, census, and revenue goals • Perform backup Manager duties as assigned • Attend client, family, IDT, team, and other meetings • Direct and support field staff and build effective working relationships

🎯 Requirements

• High School Diploma or GED • 2 years’ related administrative experience • Ability to perform each essential duty satisfactorily • Preferred: 2 years’ experience in gerontology and/or medical/social services • Preferred: 1 year scheduling or logistics management experience • Preferred: 1 year in the health care profession • For Florida applicants, background screening through the Florida Care Provider Background Screening Clearinghouse

🏖️ Benefits

• Medical, dental, and vision insurance • Short- and long-term disability insurance • Life insurance and AD&D insurance • Supplemental life insurance • Flexible spending accounts • 401(k) savings plan with company match • Paid time off • Company-paid holidays • Patient-centered care model • Diverse and inclusive workplace