Strategic Customer Development Manager

Job not on LinkedIn

🔥 3 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Inpro

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1979

🏗️ Construction

🏭 Manufacturing

🏥 Healthcare

Construction • Manufacturing • Healthcare

Inpro is a manufacturer of architectural building products focused on protecting and finishing interior and exterior spaces. They design and produce door and wall protection, cubicle curtains, commercial window treatments, washroom systems, expansion joint systems, architectural signage, and elevator interiors, selling primarily to healthcare, hospitality, education, commercial and institutional customers. Inpro emphasizes durability, safety, design, sustainability (including Zero Waste Certification and mindful materials), and provides samples, specs, project support, and installation services for professional builders, architects, and facility managers.

📋 Description

• Develop and execute sales strategies that expand commercial window shade sales and deliver profitable growth • Build and strengthen relationships with strategic and national accounts to identify new business opportunities • Collaborate with affiliated national accounts teams and internal partners to maximize sales opportunities • Monitor sales performance, identify growth opportunities, and implement strategies to achieve business objectives • Identify, recruit, and develop new dealers and channel partners to expand market reach • Create structured development plans guiding partners from onboarding through first order, repeat purchases, and independent selling • Provide hands-on support during initial sales opportunities • Design, deliver, and continuously improve customer and dealer onboarding programs • Develop training on product selection, applications, specifications, measuring, quoting, ordering, installation resources, and service processes • Create training guides, recorded modules, and other customer resources with internal experts • Evaluate customer readiness, track onboarding success, and improve the customer experience • Measure program effectiveness using time to first order, repeat purchases, and order accuracy • Provide leadership, coaching, and performance guidance to a Corporate Accounts Sales Representative • Partner with Sales, Customer Service, and other internal teams to ensure a seamless customer experience • Establish goals, monitor results, promote accountability, and drive continuous improvement • Resolve challenges and support long-term customer and stakeholder success

🎯 Requirements

• Proven success in strategic accounts, national accounts, channel sales, or business development, ideally within commercial window shades, building products, or a related industry • Experience developing and executing sales strategies that produce measurable, profitable growth • Demonstrated ability to create and deliver effective product training, customer onboarding, or sales development programs • Experience recruiting, developing, and supporting dealers, distributors, or channel partners • Strong leadership and coaching skills with the ability to motivate others and drive accountability • Excellent communication, presentation, relationship-building, and negotiation skills • Ability to manage multiple priorities, analyze performance metrics, and execute projects successfully • Proficiency with CRM systems, sales reporting tools, and related business technology • Willingness to travel as needed to support customer relationships and business development initiatives • Knowledge of commercial construction, architectural products, or the window shade industry is a plus

🏖️ Benefits

• Full-time remote work arrangement • Opportunity to shape customer development, strengthen partnerships, and grow the commercial window shade business • Leadership, coaching, and performance-development responsibilities • Collaborative work with Sales, Customer Service, affiliated national account teams, and internal partners