
1001 - 5000 employees
Founded 2012
🍽️ Food & Beverage
📦 Logistics
🛍️ eCommerce
💰 $232M Venture Round on 2021-11
Food & Beverage • Logistics • eCommerce
Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.
🔥 0 minutes ago
🏄 California, Colorado, +17 more states – Remote
💵 $86k - $109.5k / year
⏰ Full Time
🟢 Junior
🏆 Customer Success
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Instacart's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

1001 - 5000 employees
Founded 2012
🍽️ Food & Beverage
📦 Logistics
🛍️ eCommerce
💰 $232M Venture Round on 2021-11
Food & Beverage • Logistics • eCommerce
Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.
• Build, QA, and launch CRM campaigns across email, push, SMS, and in-app channels • Execute campaigns accurately and on time to support Lifecycle Managers • Coordinate cross-functional campaign production and keep multiple workstreams on track • Simplify recurring workflows and reduce manual effort and turnaround time • Identify outdated content, broken links, targeting issues, and personalization issues in live programs • Analyze campaign results and execution insights to identify improvements • Help fix underperforming campaigns, expand successful approaches, and prioritize high-impact work
• Hands-on CRM execution experience, typically 1–3 years, including personally building, QA'ing, and launching campaigns in an email service provider or marketing automation platform • Strong attention to detail when checking campaign content, links, targeting, and setup • Ability to manage multiple projects and deadlines simultaneously • Proactive communication, including status updates, partner coordination, and early blocker escalation • Technical curiosity and analytical thinking • Comfort learning new tools and troubleshooting issues • Braze experience preferred • Exposure to segmentation, personalization, A/B testing, basic campaign reporting, and interpreting results preferred • Experience supporting automated lifecycle journeys preferred • Experience in a consumer app or e-commerce business with recurring customer engagement preferred • Examples of improving workflows or using AI tools preferred
• Flexibility to work from home, an office, or a favorite coffee shop • Regular in-person events • New hire equity grant • Annual refresh equity grants • Market-competitive compensation and benefits
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