Billing Coordinator

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $52k - $58k / year

⏰ Full Time

🟢 Junior

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 13%

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InStride Health

51 - 200 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 $26M Venture Round on 2022-10

Consulting • Insurance • Healthcare

InStride Health is a provider of specialty outpatient care for pediatric anxiety and OCD, focused on children, teens, and young adults aged 7 to 22. The company offers a research-based clinical model developed at a Harvard-affiliated medical school. InStride Health provides a dedicated care team, personalized treatment plans including individual therapy, family therapy, exposure coaching, and medication management. They aim to help young people face their fears, build resilience, and support families. The service is covered by most major insurances and available in several states such as CT, MA, ME, NH, NJ, NY, OH, PA, RI, and VA.

📋 Description

• Review clinical documentation for accurate and timely charge entry • Monitor missing or delayed charges and support timely submission within payor filing limits • Submit insurance claims and monitor claim status • Identify and correct claim errors, rejections, and denials • Support denial investigation, correction, resubmission, and follow-up • Identify billing denial trends and contribute to clean claim and reimbursement improvements • Serve as billing point of contact for families regarding insurance processing, copays, deductibles, and balances • Assist with self-pay billing, patient statements, and individualized payment plans • Support accounts receivable monitoring, reporting, reconciliation, and audits • Use billing and financial reports to manage workflows and prioritize follow-up • Partner with Patient Experience, Authorization & Eligibility, and clinical teams • Maintain accurate patient accounting records in accordance with HIPAA and privacy policies • Support billing accuracy, compliance, and process-improvement audits and projects

🎯 Requirements

• 1–3 years of healthcare billing experience; behavioral health or telehealth experience strongly preferred • Bachelor’s degree in business, healthcare administration, or a related field preferred • Working knowledge of insurance payor policies, billing guidelines, and claims submission requirements • Familiarity with CPT and ICD-10 codes and their impact on billing and reimbursement • Experience with billing platforms; Mahler, Apero, or similar RCM software preferred • Proficiency in Google Workspace or Microsoft Office, particularly spreadsheets • Exceptional attention to detail and organization; ability to manage multiple priorities • Clear written and verbal communication skills; ability to explain complex insurance concepts clearly • Ability to work independently while seeking guidance when needed • Collaborative, customer-service-oriented approach • Previous medical billing or coding experience preferred • Behavioral health billing background preferred • Startup or entrepreneurial environment experience preferred • Experience running billing and claims reports preferred • Passion for mental health and expanding access to care

🏖️ Benefits

• 401k with match • Flexible PTO • Paid holidays • Paid service days • 4 week paid sabbatical • 12 week paid parental leave • Health benefits starting on your first day • Fully virtual work from home • Periodic in-person retreats • Opportunity to join a mission-driven company • Opportunity to make a far-reaching impact on pediatric mental health treatment • Opportunity to work with talented and experienced team members

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