
51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
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51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
• Provide after-hours nurse triage for hospice and home health providers • Provide round-the-clock direct access to licensed registered nurses using client-customized protocols • Deliver patient-centered, compassionate care during clients’ non-core hours • Support clients’ nursing staff and serve as an extension of clients’ care teams • Access EMRs for charting and use internal applications during job functions • Complete at least 30 minutes of paid shift preparation before taking calls • Complete remaining charting for 30 minutes to 2 hours after shifts before clocking out • Work the Baylor schedule: Saturday and Sunday 4:30 AM–4:00 PM, and Monday 3:30 PM–12:00 AM • Work six days per 14-day pay period as a full-time Baylor nurse • Complete three weeks of remote paid training
• MUST have or be willing to obtain a Compact RN license • Must remain in good standing and ensure home state license remains active • Hospice, palliative, and end-of-life care experience strongly preferred • Experience in a fast-paced environment such as ED, surgical services, or critical care • Comfortable accessing multiple technology applications to document during calls • Ability and comfort with typing in a fast-paced environment • Fluency in English required; additional languages are a bonus • Must physically reside in the U.S. and be legally eligible to work for any employer • Must complete three weeks of remote paid training conducted during days and evenings • Must be available to work some holidays as required • Must handle stress and multitask while receiving calls, including a minimum of 5 calls per hour on weekdays and up to 8 per hour on weekends • Must communicate empathically with patients while adhering to protocols • Must maintain CEUs as designated by the states in which calls are answered • Must attend in-services and additional training as needed • Must pass a background check and nurse licensing check • Must have high-speed internet • Must have a quiet, private, HIPAA-compliant workspace • Must be tech savvy and have keyboard competence
• Additional $2 shift differential on Saturdays and Sundays • 401(k) plan for all part-time and full-time RNs • Medical, dental, vision, and/or supplemental insurances for full-time RNs • Three weeks of remote paid training • Laptop and headset provided • IntellaTriage will cover the cost of non-compact state licensure if necessary for client support • Work from home, eliminating commuting expenses and vehicle wear-and-tear
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