HRSS Admin – Tier 2 Benefits

🔥 2 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $25 - $37 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trinity Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

🏨 Hospitality

🔥 Funding within the last year

💰 $20k Grant - Trinity Health on 2025-10

Healthcare • Non-profit • Hospitality

Trinity Health is one of the largest not-for-profit, faith-based healthcare systems in the United States. With approximately 127,000 colleagues and over 38,300 physicians and clinicians, it provides a wide range of medical services and care to diverse communities across 26 states. The organization emphasizes its mission-driven, faith-based values, community impact, employee benefits, and career opportunities including travel nursing through its FirstChoice program. Headquarters are listed in Livonia, Michigan. Trinity Health focuses on patient care, community health, and supporting a large workforce of clinical and non-clinical staff.

📋 Description

• Deliver courteous, empathetic colleague service through case management and phone interactions • Resolve cases while maintaining applicable SLA standards • Track and document issues and case notes using case management technology • Respond to HR inquiries about benefits administration, HRIS systems, and policy interpretation • Support escalations and warm transfers/direct colleague-leader connections • Identify and implement process enhancements • Maintain relationships with health ministry partners and Centers of Expertise • Manage complex cases and mentor peers • Administer qualifying life events, including birth, adoption, guardianship, marriage, divorce, legal separation, and dissolution of partnership • Process employment-driven benefit actions, including new hire/rehire onboarding, status changes, dependent documentation, open enrollment, and transfers • Manage eligibility cases, ACA assessments, enrollment, and verification requests • Support Open Enrollment planning, appeals, and processing • Coordinate with ministries, boards, vendors, and internal partners • Support Paid Time Off business processes and employee transitions • Apply Workday benefits administration and HRIS knowledge to assess downstream impacts • Analyze and validate data using Excel • Meet or exceed SLA, KPI, and productivity expectations • Provide peer training, shadowing, and guidance on benefits transactions

🎯 Requirements

• Bachelor's Degree or equivalent years of experience • 2–3 years of previous benefits or shared services related experience, or equivalent experience in lieu of a degree • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint • Working knowledge of HRIS or direct Workday experience • Intermediate Excel skills • Advanced knowledge of Workday benefits administration and HRIS processes • Ability to manage moderately complex benefit transactions and life-event-based changes • Preferred: CEBS, HCI, PHR, or SHRM-CP certification • Preferred: Familiarity with vendor management, UKG, and case management systems

🏖️ Benefits

• Benefits administration support, including qualifying life events, open enrollment, ACA eligibility and enrollment, PTO processes, adoption reimbursement, and LOA 365 benefit handling • Paid Time Off processes, including PTO payouts and cash outs • Adoption reimbursement • Professional learning and development opportunities • Peer training, shadowing, and guidance opportunities • Remote work indicated in the job title