
51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
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51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
• Provide telephone triage for hospice patients and families • Assess patient conditions and determine appropriate next steps • Collaborate with on-call teams to coordinate care and resources • Accurately document all communications and interventions • Maintain a calm and professional demeanor while handling urgent calls • Provide critical after-hours support and coordinate timely interventions for hospice services
• Active multistate Registered Nurse (RN) license • Hospice, palliative, or end-of-life care is strongly preferred • Comfortable with technology and electronic medical records (EMR) utilized for documentation of calls • Ability and comfort with typing documentation and notes in a fast-paced environment • Ability to handle stress and multitask when receiving calls • Strong communication and critical thinking skills • Ability to work independently in a remote environment • Consistent attendance, active communication, and reliable internet connectivity during all scheduled shifts • Scheduled availability: 3:30p–9p plus rotating Saturday and Sunday shifts, 9:30a–4p CST
• Base pay at $25 an hour with multiple opportunities to increase the hourly rate with a potential to earn up to $28 an hour within your first 6 months of hire • 3 weeks of paid remote training • Supportive clinical team • Work from home allows you to create a comfortable and personalized workspace • Shorter shifts that provide a better work-life balance and reduce potential for burnout • $2 shift differential for overnights • $2 shift differential for weekends (Friday evening, Saturday & Sunday) • Part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year) • Part-time and full-time nurses are eligible to participate in the 401(k) plan • Full-time nurses may participate in medical, dental, vision, and/or supplemental insurances
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