Call Center Representative – Collections

🔥 14 hours ago

🐊 Florida, Pennsylvania – Remote

🐊 Florida – Remote 🔔 Pennsylvania – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 37 days.

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InteLogix

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1957

💼 Consulting

💸 Finance

Consulting • Finance • Customer Experience

InteLogix is a company that specializes in providing Customer Experience as a Service (CXaaS) and accounts receivable management (ARM) services. With a focus on optimizing customer interactions and enhancing brand reputations, InteLogix utilizes a combination of human-driven and digitally enabled solutions to support its clients. They emphasize long-term partnerships and have built relationships with clients across various industries through dedicated and empathetic service.

📋 Description

• Handle inbound calls from customers of a major telecommunications company • Take payments on customer wireless, wireline and connect accounts • Manage customer accounts by sending invoices, setting up autopay, and ensuring accounts do not get suspended • Correct deficiencies or oversights identified by management and/or quality control • Maintain good public relations • Adhere to company attendance, punctuality, and meal and rest break requirements • Maintain concentration and focus to meet performance goals • React positively to an ongoing, changing environment • Handle pressure when attempting to meet deadlines and performance goals • Maintain good working relationships with assigned supervisors and coworkers • Assist managers on special projects • Comply with specified FDCPA, state, and city laws and provisions, as outlined in company compliance and training programs and the FDCPA Test • Perform additional duties as required by management

🎯 Requirements

• Must be 18 years of age or older • High School Diploma or equivalent required • BA degree preferred • Superb attendance • Computer/technology savvy with the ability to smoothly operate multiple windows and tabs • Ability to remain engaged on the phone throughout the entirety of your shift with no distractions • Call Center or Collections experience preferred • At least 1 year of Customer Service experience required • Excellent communication, both written and oral • Ability to apply basic mathematical concepts • Must provide 2 computer monitors along with appropriate cables to connect to the InteLogix computer • High speed internet with an ethernet connection to the router (no satellite or hotspot), with 10 Mbps download and 5 Mbps upload speed • Wi-Fi must be turned off at all times • Private and distraction free workspace with the ability to close a door • Successful completion of applicable background screening and satisfaction of client security and access requirements may be required

🏖️ Benefits

• Paid Training • Medical, Dental, and Vision Insurance • Paid Time Off • Employee Discounts • Full-time, non-seasonal • Career Advancement • InteLogix will provide a computer for the duration of your employment on this program

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