Registered Nurse – RN Triage Call Center

Job not on LinkedIn

🔥 19 hours ago

⚜️ Louisiana – Remote

⚜️ Louisiana – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Ochsner Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1942

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

💰 Grant on 2023-07

Healthcare • Healthcare Insurance • Non-profit

Ochsner Health is a comprehensive healthcare system dedicated to delivering health services to the people of Louisiana, Mississippi, and the Gulf South. Its mission is to serve, heal, lead, educate, and innovate in healthcare. As the largest academic medical center in Louisiana, Ochsner focuses on a clinically-integrated research program aimed at improving community wellness and educating future healthcare leaders. They offer a variety of services, including primary care, urgent care, women's and men's health, digital medicine, and specialized treatments such as cancer care, heart and vascular services, transplants, and more. Ochsner also emphasizes community engagement through partnerships, education, and outreach programs, while fostering an inclusive environment. They are committed to accessibility, patient stories, and transparency in billing and insurance information. Ochsner is a non-profit organization and an equal opportunity employer.

📋 Description

• Triage symptom-based calls using approved protocols • Report results through the EPIC system for tracking and quality assessment • Provide approved general health information to public callers • Assess public callers' information needs and provide information from approved sources • Communicate professionally, calmly, and positively with patients, physicians, and others • Communicate summaries of patient encounters to patients' physicians • Record all interactions with patients, families, and physicians and submit them timely to the leader • Maintain professional development, clinical knowledge, technical skills, training, and credentials • Adapt communication and behavior to the specific patient population • Perform other related duties as required • Ensure compliance with applicable laws, accreditation standards, and regulatory requirements • Report known or suspected unethical, questionable, safety, privacy, or compliance-related concerns

🎯 Requirements

• Registered nurse diploma required • 2 years of relevant experience required • Current registered nurse (RN) license in state of practice required • Proficiency in using computers, software, and web-based applications • Effective verbal and written communication skills • Excellent interpersonal skills • Good judgment and ability to handle difficult situations • Excellent organizational and time management skills • Ability to be self-directed • Ability to work a flexible schedule, including 24/7, weekends, holidays, and on-call availability • Preferred: Associate or bachelor's degree in nursing • Preferred: Pediatric and/or emergency department experience • Preferred: Telehealth nursing experience • Preferred: Certification in Telehealth Nursing • Ability to travel throughout and between facilities

🏖️ Benefits

• Full-time employment • Remote opportunity • 12-hour shifts • Rotating weekends

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