Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intercare Holdings Insurance Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛡️ Insurance

Insurance • Risk Management

Intercare Holdings Insurance Services is a privately held company that specializes in workers' compensation and liability claims administration, managed care services, and risk management solutions. Known for their client care and responsive service, Intercare integrates advanced technology and has an in-house Special Investigations Unit (SIU) to handle claims efficiently and reduce fraudulent activities. Their unique approach combines the depth and capacity of a large organization with the flexibility of a smaller firm, ensuring customized risk management and cost control solutions for clients. With a strong emphasis on customer satisfaction, Intercare is a trusted partner in reducing risk and maintaining fiscal stability for their clients.

📋 Description

• Lead and manage a team of investigators, providing clear guidance on surveillance and SIU assignments • Efficiently allocate resources to meet client requirements and deadlines • Maintain the highest ethical standards in investigations and ensure compliance with legal and ethical guidelines • Collaborate with longstanding and new clients, management, and employees to drive initiatives forward and achieve operational excellence • Manage day-to-day field operations, including investigator management, client management, and scheduling • Focus on client satisfaction and providing high-quality work products • Perform other duties as assigned • Report to the Director of Operations

🎯 Requirements

• Bachelor’s degree in a related field preferred (e.g., criminal justice, business management) and/or Law Enforcement/Military experience • 3-5 years of experience in the investigative industry • Proven experience in operations management • Strong leadership and team-building skills • Analytical and problem-solving skills • Familiarity with investigative and research databases • Proficiency in writing comprehensive investigation reports to meet company standards and client SOPs • Experience with Microsoft Office suite (Word, Excel, Outlook, and Teams) • Excellent communication skills • Thorough knowledge of the principles of Surveillance and SIU • Ability to work independently, multitask, take initiative, and work under demanding time constraints • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits • Company contributions to HSA and FSA plans • Employer-paid life and disability insurance • 401(k) with company match • Paid time off (PTO) • Company-paid holidays • Employee assistance resources • Supportive culture that values balance and wellbeing • Full benefits package