Account Services Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intrax

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

✈️ Travel

🏨 Hospitality

Consulting • Travel • Hospitality

Intrax is a global provider of cultural exchange and international education programs that connects participants with opportunities to work, travel, study, volunteer, and teach abroad. Its offerings include au pair placements, high-school exchanges, camp counselor programs, internships, teacher exchange, research scholar placements, and work-travel arrangements, serving individuals, partner schools, companies, and host families worldwide. Intrax focuses on cross-cultural learning, global awareness, and facilitating placements and support services for international participants.

📋 Description

• Support three Account Managers with host camp recruitment and placement efforts • Review host camp agreements, workers' compensation documents, job descriptions, and housing information for accuracy and completeness • Track host camp document status in the proprietary system and follow up on missing items • Identify and flag discrepancies or compliance concerns for Account Manager review • Coordinate virtual hiring events, including scheduling, registration, platform setup, materials, and communications • Assist with in-person fairs, including coordination, setup, and communication • Review applicant pools and identify suitable candidates for host camp openings • Assist with participant-to-camp matching • Answer routine host camp questions and escalate issues as needed • Report system or technical issues to IT • Attend weekly virtual department meetings • Provide seasonal participant and host camp support from May through September • Manage inbound assistance requests during 9:00 AM–5:00 PM support hours • Handle urgent participant welfare and safety concerns • Participate in an emergency phone rotation supporting applicants and host camps referred by the 24/7 call center • Perform other duties as assigned

🎯 Requirements

• Experience reviewing documents or records for accuracy and completeness in an administrative, client services, or recruitment setting • Experience maintaining accurate records and tracking data in a database system • Experience with a CRM is required; HubSpot specific experience is a plus • Experience coordinating virtual events or meetings using Zoom, Google Meet, or Microsoft Teams preferred • Ability to work independently with minimal supervision and follow established protocols closely • Ability to manage a high volume of records and meet firm deadlines without sacrificing accuracy • Strong web-based technology and problem-solving skills • Proficiency in Excel, Word, PowerPoint, and Outlook • Excellent writing skills, demonstrated in the cover letter • Previous experience in a cultural exchange program or at a summer camp preferred but not required • Previous experience working remotely, from a home-based office • Strong customer service experience • Ability to work 8:30am–5:00pm, Monday–Friday, Eastern Time • Resume and cover letter required • Qualified candidates must meet applicable work authorization requirements for the United States

🏖️ Benefits

• Comprehensive benefits package • Full-time exempt position • Remote work option