Email Assistant

🕒 June 19

🇺🇸 United States – Remote

💵 $50k - $63.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of INVICTA SOFTWARE

INVICTA SOFTWARE

11 - 50 employees

Founded 2014

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

INVICTA SOFTWARE is a company offering a modular, fully integrated Security Operations (SecOps) platform that consolidates endpoint management, IT service management, and cybersecurity into a single centralized solution. Its product suite—Invicta ONE, Invicta DESK and Invicta GUARD—provides AI-driven threat detection and automated orchestration to surface intelligence, alert, and remediate issues across IT, security and operations. The company primarily sells its SaaS platform through channel partners to organizations such as schools and enterprise customers.

📋 Description

• Manage and organize incoming and outgoing emails efficiently. • Support team members by prioritizing and categorizing email communications. • Ensure prompt and professional responses to routine inquiries and requests. • Assist in maintaining email templates and communication guidelines. • Collaborate with various departments to streamline email workflows. • Monitor and manage multiple email accounts, ensuring timely attention to messages. • Sort, prioritize, and flag emails according to urgency and relevance. • Draft, proofread, and send routine email correspondence on behalf of the team. • Maintain and update email distribution lists and contact databases. • Assist in creating and maintaining email templates to ensure consistency in communication. • Coordinate with other departments to facilitate effective communication and follow-up. • Identify and escalate important or sensitive emails to the appropriate team members. • Support the implementation of email best practices and compliance with company policies.

🎯 Requirements

• High school diploma or equivalent; associate degree or higher preferred. • Proven experience in email management, administrative support, or related roles. • Strong written communication skills with excellent grammar and attention to detail. • Proficiency in email platforms (e.g., Outlook, Gmail) and basic office software. • Ability to multitask and manage time effectively in a deadline-driven environment. • Familiarity with email marketing tools or CRM systems is a plus. • Professional, courteous, and customer-focused attitude.

🏖️ Benefits

• Competitive salary with performance-based incentives. • Comprehensive health, dental, and vision insurance plans. • Opportunities for professional growth and development. • Flexible work schedules and remote work options. • Collaborative and inclusive company culture. • Paid time off and holiday benefits.

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