Field Service Engineer

Job not on LinkedIn

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $28 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Ipsen USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1948

🚘 Automotive

🏥 Healthcare

💼 Consulting

Automotive • Healthcare • Consulting

Ipsen USA is a company that specializes in the design and production of advanced vacuum and atmosphere furnaces used in heat treatment and brazing processes. With a strong commitment to innovation and customer support, they offer expertly engineered solutions backed by a comprehensive service for the lifetime of the equipment. Ipsen operates centers of excellence in Germany and the United States, providing reliable and precise results for their clients worldwide. The company is focused on enhancing furnace performance with ongoing innovation and technical expertise, aiming to boost the operational capabilities of their diverse client base.

📋 Description

• Plan and coordinate assignments as directed by the HUB Lead • Install, upgrade, troubleshoot, maintain, repair, and calibrate heat treatment equipment at customer sites • Ensure first-class service performance in quality of execution, speed of repair, and customer-facing appearance • Document completed service jobs and record possible warranty claims • Identify and promote up-/cross-selling potential for heat treatment equipment services • Identify required tools, consumables, and spare parts for service execution • Act as the first point of contact for customers with existing service contracts • Plan and schedule service jobs in coordination with the HUB Lead • Record hours worked and job assignments in the time and attendance system • Submit expense reports for review and approval • Follow Ipsen safety protocols and policies

🎯 Requirements

• High School Diploma or GED equivalent required • 5+ years of related industrial equipment operation and/or maintenance experience required • Preferred experience in the heat treatment industry and/or completion of an intensive industry training program • Experience in equipment calibration, pyrometry, vacuum, thermal and TUS experience is a plus • Knowledge of the heat treatment industry • Knowledge and ability to maintain heat treatment equipment • Very good verbal and written communication skills • Strong mechanical and electrical aptitude and skills • Knowledge of basic computer operations, including MS Office, ERP, and CRM systems • Good problem-solving and troubleshooting skills with hands-on mentality • Ability to live within the assigned HUB location or within 30 minutes drive of a HUB border strongly preferred • Ability to maintain a valid driver’s license and required automobile insurance coverage • Ability to travel as required via automobile, airplane, or other means

🏖️ Benefits

• Overtime (OT) potential • Bonus potential • Drug Free Workplace