Medical Biller, Claims Processing – Patient Support Representative

🕒 August 28

🌵 Arizona, Texas – Remote

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💵 $23 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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Logo of IQVIA

IQVIA

10,000+ employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

💰 $1G Post-IPO Debt on 2023-05

Consulting • Manufacturing • Marketing

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

📋 Description

• Receive medical claims from healthcare providers or patients and ensure all required supporting documentation is provided • Interpret Explanation of Benefits (EOB) and CMS-1500 forms • Evaluate claims against program-specific business rules to determine approval or rejection • Manage daily workload and prioritize tasks effectively • Provide support for customer inquiries via phone, email, fax, or other communication channels • Identify operational challenges and recommend solutions to management • Adhere to HIPAA guidelines • Meet daily productivity and quota expectations • Work 40 hours per week under moderate supervision • Provide payment assistance solutions such as co-pay cards or vouchers to patients

🎯 Requirements

• High School Diploma or equivalent Required • Completion of Medical Billing Program or Medical Billing degree or Certified Medical Billing license Required • Experience in claim processing Required • Ability to interpret EOBs Required • Insurance verification experience Required • Experience with payment postings Required • Call center/customer service experience (inbound/outbound calls) Required • Revenue cycle experience Preferred • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams) Preferred • Experience with secondary and tertiary billing Preferred • Familiarity with complex insurance scenarios Preferred • Experience with multi-layered billing processes Preferred • Ability to adhere to HIPAA guidelines • Ability to work 40 hours per week under moderate supervision • Ability to meet daily productivity and quota expectations

🏖️ Benefits

• Career development opportunities • Potential to convert to a full-time IQVIA employee • Health and welfare benefits may be offered • Other benefits may be offered depending on the position

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