Senior Manager, Credit & Collection Strategy

Job not on LinkedIn

🔥 6 minutes ago

🎸 Tennessee, Texas – Remote

🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Iron Mountain

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Architect and drive the enterprise-wide evolution of credit and collections from reactive transactional processing to a predictive, intelligence-led operating model • Evaluate, test, and integrate emerging AI capabilities, longitudinal behavioral analytics, and predictive decision-intelligence tools • Establish dynamic account segmentation frameworks using multi-variable AI-driven portfolio scoring • Design and deploy automated collection playbooks and Oracle system workflows • Align credit risk evaluation with commercial objectives • Leverage predictive analytics and automated workflows to accelerate cash velocity, DSO reduction, and bad debt expense gains • Set performance targets and oversee portfolio health, past-due metrics, and bad debt exposure • Establish a credit framework and dedicated credit function aligned with Sales and Operations • Develop and execute a service suspension framework with Sales, Operations, and GBS/Finance leadership • Lead a multi-region team of Strategy specialists and Collections Managers across the US, Canada, Bogota, and Manila

🎯 Requirements

• 8+ years of progressive experience in Credit & Collections, Finance Operations, or Revenue Management, including leadership of managers and distributed global teams • Proven expertise in risk segmentation, predictive analytics, AI-driven portfolio scoring, dynamic collection playbooks, and automated workflows • Deep experience leveraging Oracle ERP for collections strategy development, workflow configuration, and system-driven optimization • Strong track record of driving working capital gains, DSO reduction, and bad debt minimization • Excellent cross-functional communication and stakeholder management capabilities across GBS, Finance, and Sales leadership • Bachelor's degree in Finance, Accounting, Business Administration, or related field • Located in the US

🏖️ Benefits

• Travel up to 20%