Sales Operations Manager

🕒 April 24

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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iT1

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

🏢 Enterprise

Enterprise • IT Services • Cloud Services

iT1 is a global, full-service technology solution provider headquartered in Tempe, AZ. It specializes in delivering advanced IT solutions such as cloud services, cybersecurity, communications, and collaboration infrastructure. The company offers a comprehensive portfolio of services, including IT configuration, IT monitoring, and management to commercial, healthcare, nonprofit, public sector, and government industries. With extensive expertise in Microsoft tools, iT1 helps organizations optimize operations and enhance their IT investments through professional and managed services.

📋 Description

• Serve as the operational backbone of our Sales organization. • Equip the Sales team with tools, processes, training, and reporting. • Conduct regular assessments of the end-to-end sales process. • Document findings and build prioritized improvement plans. • Track progress against identified improvements and report outcomes. • Develop and distribute weekly and monthly reporting packages. • Own onboarding for new sales hires. • Develop and maintain sales playbooks and enablement materials. • Deliver structured training programs. • Build and maintain dashboards and reports for sales performance. • Act as primary point of contact for sales tool-related issues. • Manage and optimize lead management platforms (primarily Salesforce). • Ensure clean handoffs and alignment on lead management and strategic initiatives.

🎯 Requirements

• 4+ years of experience in Sales Operations, Revenue Operations or a closely related role. • 4+ years of experience in technology sales or similar role • Hands-on Salesforce or similar CRM experience, including pipeline reporting, lead management, workflow automation, etc. • Experience developing and delivering sales training or enablement programs. • Strong analytical skills with the ability to translate data into actionable insights. • Exceptional organizational skills and ability to manage multiple priorities simultaneously. • Strong cross-functional communication and stakeholder management skills.

🏖️ Benefits

• Insurance: Health Insurance, Vision, Dental, and Life Insurance • Leave and Holidays: Paid Vacation, Paid Holidays • Retirement: 401K Plan with company match (eligible after 1 year of employment) • In-house fitness center