Senior ServiceNow Developer

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

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IT Coalition

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2006

🔒 Cybersecurity

🏛️ Government

☁️ SaaS

Cybersecurity • Government • SaaS

ITC Federal is a mid-sized federal systems integrator that specializes in information technology solutions for government agencies. They focus on application development, DevSecOps, cloud infrastructure, cybersecurity, and compliance, leveraging innovative approaches to help clients achieve efficiency and value. ITC Federal emphasizes integrity and a commitment to delivering impactful solutions that drive mission success for their customers in both domestic and international arenas.

📋 Description

• Design, develop, configure, and implement ServiceNow applications, modules, and enhancements • Develop and maintain custom ServiceNow functionality, workflows, and integrations • Create and maintain Business Rules, Script Includes, Client Scripts, Access Control Lists (ACLs), Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows • Support multiple ServiceNow instances and domains for internal and external customers • Support deployment and rollout activities for new applications and enhancements • Troubleshoot platform issues and identify opportunities to improve system performance, scalability, and reliability • Work independently and collaboratively as a senior member of a technical delivery team • Participate in Agile/Scrum ceremonies and contribute to iterative development efforts • Collaborate with business, systems, and technology stakeholders to gather, analyze, and translate requirements into technical solutions • Ensure solutions align with security, governance, and federal compliance requirements • Contribute to documentation, knowledge transfer, and continuous process improvement initiatives • Support governance of the ServiceNow platform by applying development standards consistently across releases • Provide technical guidance on ServiceNow design, architecture, development standards, and platform best practices • Serve as a senior technical resource for the delivery team, sharing ServiceNow expertise and best practices • Translate business requirements into clear technical designs and implemented solutions

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience) • 5+ years of hands-on ServiceNow development experience • ServiceNow Certified System Administrator (CSA) certification • Demonstrated experience supporting federal government clients and programs • Strong experience developing custom ServiceNow solutions using JavaScript and platform scripting capabilities • Experience working in Agile/Scrum development environments • Strong analytical, troubleshooting, and problem-solving skills • Ability to communicate effectively with both technical and non-technical stakeholders • Experience translating business requirements into technical designs and implemented solutions • Deep knowledge of the ServiceNow platform and core modules, including Service Catalog, Service Portal, Incident Management, Knowledge Management, and Reporting and Dashboards • Experience with IT Service Management (ITSM), IT Asset Management (ITAM), and Configuration Management Database (CMDB) processes • Knowledge of ITIL best practices and service management frameworks • Familiarity with PMP, PRINCE2, or related project management methodologies • Experience supporting enterprise-scale ServiceNow environments • Experience performing data analysis, data modeling, and working with large datasets • Understanding of software development lifecycle (SDLC) principles and enterprise application support • Experience with platform performance monitoring, optimization, and governance • ServiceNow Certified Application Developer (CAD) certification preferred • Additional ServiceNow certifications highly desirable • ITIL Foundation Certification preferred • Must be able to obtain and maintain a U.S. government security clearance • U.S. Citizenship is required due to the nature of this government contract

🏖️ Benefits

• Health, Dental and Vision • 401(k) • Flexible Spending Account (FSA) • 11 Paid Federal Holidays • PTO • Education reimbursement • Fully remote work arrangement • No relocation or office reporting expected

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