
51 - 200 employees
🎯 Recruiter
🏪 Marketplace
Recruitment • Marketplace
LouisianaNOW. Jobs is a regional jobs portal and talent attraction site focused on connecting job seekers to employers and economic opportunities across Louisiana. The site highlights regional communities, industry sectors, current employers who are hiring, career advice articles, and job listings, and appears to be operated or supported by LED FastStart (Louisiana Economic Development). It’s positioned as a marketplace that promotes Louisiana’s growing industries and helps match talent with local openings and employer investment announcements.
🔥 3 minutes ago
⚜️ Louisiana – Remote
đź’µ $136k - $184k / year
⏰ Full Time
đźź Senior
đź”§ ServiceNow
đź‘» Ghost score 8%
Where this job comes from
Posted on LouisianaNOW.Jobs's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

51 - 200 employees
🎯 Recruiter
🏪 Marketplace
Recruitment • Marketplace
LouisianaNOW. Jobs is a regional jobs portal and talent attraction site focused on connecting job seekers to employers and economic opportunities across Louisiana. The site highlights regional communities, industry sectors, current employers who are hiring, career advice articles, and job listings, and appears to be operated or supported by LED FastStart (Louisiana Economic Development). It’s positioned as a marketplace that promotes Louisiana’s growing industries and helps match talent with local openings and employer investment announcements.
• Design, develop, and automate enterprise ITAM, CMDB, and HRSD capabilities • Design and configure SAM and HAM workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management • Align platform architecture with CSDM • Maintain CMDB health through Data Certification, Discovery, Reconciliation, and Health Assessments • Design and configure HRSD modules and portals • Develop scripts, Script Includes, Business Rules, Flow Designer functionality, and Service Portal widgets • Build ServiceNow integrations with SCCM, Jamf, Intune, Active Directory, Coupa, and other data sources using IntegrationHub, REST/SOAP APIs, and MID Servers • Establish data governance policies for hardware and software assets • Customize ServiceNow applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer • Gather requirements and translate them into technical specifications • Maintain technical and functional documentation • Support platform upgrades, testing, and reconfiguration • Contribute to technical process reviews, postmortems, and continual process improvement • Create effort estimates for ServiceNow functionality • Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers • Maintain current certifications and obtain additional certifications
• Technical Training, Certification(s) or Degree • 8+ years of related experience • Deep proficiency in ServiceNow CMDB, HRSD, and ITAM, including SAM and HAM • Experience designing, implementing, and optimizing SAM, HAM, and CSDM structures • Experience with full-cycle SAM and/or HAM implementations • Deep understanding of software licensing metrics and physical hardware asset lifecycles • Experience with Flow Designer and IntegrationHub • Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services • Experience with ServiceNow Discovery, Service Mapping, and Performance Analytics • Experience with ITSM or ITOM modules • Ability to analyze requirements, troubleshoot issues, and develop technical solutions • Understanding of Agile software testing processes and lifecycle • Ability to document and create functionality aligned with customer value streams • Ability to produce estimates and basic deployment plans • Ability to learn new technologies quickly • Strong analytical, problem-solving, and debugging skills • Excellent communication skills • Ability to coach, guide, and mentor junior developers • Required ServiceNow Certified Systems Administrator certification • Must be able to pass a background check to obtain a Public Trust position • Must be a US Person: Green Card Holder/US Permanent Resident Alien, Refugee, Asylee, or US Citizen
• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with pre-tax and post-tax contributions and company match • Full-flex work weeks • Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team • Wellness packages • Military-friendly workplace
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