Product Solutions Consultant

Job not on LinkedIn

🕒 October 6

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $80k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ITW

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ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Partner with customers within an assigned territory to help them get the most value from Alpine software and improve business operations. • Maintain existing customer relationships and support new business opportunities through software demonstrations, technical assistance, and subject matter expertise. • Partner with Sales on customer priorities, prospect evaluations, new account acquisition, and territory growth opportunities. • Evaluate plant operations to determine how Alpine software can increase productivity, reduce paperwork, and improve workflow efficiency. • Manage technical implementation projects, including installation coordination, business rule files, training, go-live support, and transition to the Help Desk team. • Serve as the territory software expert for escalated and higher-level customer requests. • Introduce customers to new software features, explain release value, and support adoption of enhancements. • Build relationships with customer leadership, designers, estimators, production teams, and other key users. • Translate customer, territory, and market requirements into themes, epics, user stories, acceptance criteria, and product enhancement requests. • Collaborate with Product, Engineering, Support, Marketing, Operations, Sales, and Solutions Delivery. • Partner with technical leads and development teams to clarify scope, priorities, customer impact, and desired outcomes. • Provide specifications, examples, workflow context, and end-user perspective to development teams. • Act as a product ambassador internally and externally by explaining product direction, release value, customer impact, and adoption considerations. • Support product releases by validating features, communicating changes, preparing field-facing guidance, and gathering post-release feedback.

🎯 Requirements

• Bachelor's degree in Business, Engineering, Computer Science, Architecture, Construction Management, Marketing, or a comparable discipline preferred; MBA or advanced product/business training is a plus. • 3+ years of experience in construction technology, component manufacturing, truss design, software consulting, software implementation, product management, or a related field preferred. • Ability to travel 50% of the time. • Experience with technical implementation of software and customer training preferred. • Experience in the truss, building components, construction, or construction software industry preferred. • Experience interacting with customers in a service, support, consulting, implementation, sales engineering, or technical advisory capacity. • Experience contributing to Agile software product development; familiarity with Scrum, SAFe, backlogs, user stories, and release planning preferred. • Strong organizational, project management, communication, and presentation skills. • Self-motivated, energetic, independent, results-driven, and able to work autonomously and as part of a cross-functional team. • Ability to be flexible and adaptable in a changing environment. • Valid driver license and good driving record required for territory travel.

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