Field Service Technician

Job not on LinkedIn

🔥 29 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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ITW

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🚘 Automotive

🏗️ Construction

Manufacturing • Automotive • Construction

ITW is a global, diversified manufacturing company (Illinois Tool Works Inc. ) that designs and produces engineered industrial products across 80+ divisions and seven business segments. ITW supplies niche, value-added solutions to industrial and commercial customers — including Automotive OEM components, Construction fastening products, Food Equipment, Polymers & Fluids, Test & Measurement and Welding equipment — and operates with a decentralized, entrepreneurial culture. The company operates in roughly 49 countries, employs about 43,000 people, holds tens of thousands of granted and pending patents, and reported about $16 billion in revenue (2025 figure) according to its corporate materials.

📋 Description

• Enhance customer satisfaction providing exceptional customer service • Completes installation of components and low voltage wiring on customer ceilings, typically in cleanroom environments. • Installation of localized and in tool ionization equipment • Completes maintenance of several types of static control systems • Schedules visits and installations with customers directly. • Follows work instructions of service manager or senior field technician on projects, may occasionally complete smaller jobs on individual trips. • Responsible for timely and accurate documenting and reporting of all service-related activities • Generates various customer reports • Exercise safe working practices and procedures at all times. • May be required to work weekends and/or evening’s depending on the needs of the company.

🎯 Requirements

• High School Diploma or equivalent • Experience working with hand tools, good hand dexterity needed. • Ability to read, comprehend and interpret technical information involving mechanics and electronics. Must be able to interpret schematic and electrical diagrams. • Basic knowledge of low voltage electrical systems. • Focus on Quality • Strong customer service/relations skills • Detail Orientated • Ability to work independently, with minimal supervision and manage difficult and high-pressure customer situations. • Good time management, prioritization and follow-up skills. • Tolerance for working in stressful situations and environments. • Excellent administrative and organizational skills. • Sense of urgency - having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer. • Experience with Microsoft office programs including Microsoft Word Outlook, PowerPoint, and Excel.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off