Patient Engagement Specialist

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Javara

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Javara is a pioneering company that provides clinical research access at the point of care by embedding staff and infrastructure into large healthcare organizations. This integration not only facilitates greater patient access to clinical trials but also expedites the FDA approval process through the collection of reliable and robust data. By connecting patients with clinical trials at the right time, Javara enhances patient care and drives innovation in healthcare.

📋 Description

• Improve patients’ experience through warm, empathetic, and professional phone communication while prioritizing participant safety • Conduct outbound phone calls to prospective participants for recruitment and enrollment in active clinical research projects • Follow up with enrolled study participants on reported symptoms and maintain accurate clinical documentation • Monitor and assist patients with e-diary completion and follow up on missed entries or technical questions • Provide customer service to patients, study participants, clinical teams, and project stakeholders • Build relationships with internal teams and research staff to support study recruitment and participant retention • Ensure data integrity and accurately record patient information in tracking systems and electronic tools • Adhere to SOPs, HIPAA privacy regulations, and protocol guidelines • Communicate and escalate patient concerns or protocol deviations to clinical leads and project managers • Support teamwork, collaboration, and communication in a fully remote environment • Perform additional assigned tasks

🎯 Requirements

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent clinical credential/training required • Strong knowledge of medical terminology • Hands-on clinical experience in a healthcare setting (medical office, clinic, or hospital environment) • Prior clinical research experience is not required • Strong interest in clinical trial outreach and patient communication • Strong verbal and written communication skills • Empathetic and professional phone demeanor • High comfort level utilizing electronic documentation tools, digital diaries, and remote communication platforms • Quiet, private workspace with high-speed internet to ensure HIPAA compliance and clear phone communication • Drug screen and background check required

🏖️ Benefits

• 100% remote home-office environment • Quiet, private workspace with high-speed internet • No travel required