Senior Business Operations Analyst

🔥 15 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 12%

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Logo of Javvy Coffee

Javvy Coffee

51 - 200 employees

Founded 2020

🍽️ Food & Beverage

🛒 Retail

👥 B2C

💰 $4.7M Series A on 2023-03

Food & Beverage • Retail • B2C

Javvy Coffee is a consumer-facing company/brand that offers coffee products and related consumer goods or services. The provided information did not include business details beyond the name and page styling, so this description keeps to the conservative inference that Javvy Coffee is involved in selling coffee to end customers (e. g. , as a coffee brand, roaster, retailer, or café operator).

📋 Description

• Gather requirements and business context from internal teams before work is scoped • Communicate scoped work to the external data agency partner and manage day-to-day timelines • Track status, flag delays, and manage ongoing vendor communication • Technically validate agency deliverables through testing, quality checks, and data structure review • Escalate scope changes and concerns to the manager • Conduct discovery conversations with stakeholders and scope routine analytics requests • Route well-defined work for execution and escalate strategic, complex, or competing requests • Build dashboards and reports for finance, marketing, operations, and sales • Write and optimize SQL queries for analysis and reporting • Run assigned analyses and models and support advanced modeling as needed • Validate data quality and test technical deliverables against the data warehouse • Maintain the Business Operations project tracker, backlog, and priorities • Track dependencies, timelines, and blockers across active projects • Follow up on missing inputs and keep stakeholders informed • Bring trade-offs and resource conflicts to the manager for decisions • Monitor dashboard health and troubleshoot technical issues • Answer questions and ad-hoc analytics requests across the business • Audit data sources for connection lapses and quality issues • Maintain documentation and a knowledge base for custom data solutions • Handle routine updates and maintenance on existing dashboards and reports

🎯 Requirements

• 3–5 years of experience in business operations, data analytics, or business analytics • Strong SQL skills, including joins, window functions, and CTEs • Hands-on experience with BigQuery and a modern BI platform such as Looker, Tableau, or Power BI • Ability to build complex dashboards, tune performance, and follow best practices • Understanding of data pipelines, validation, and quality checks • Ability to communicate with engineers and validate technical work • Project management experience or mindset, including tracking timelines, managing dependencies, following up with stakeholders, and raising risks • Ability to explain analytics to technical and non-technical audiences and determine when to escalate issues • Experience across multiple functions, especially finance and marketing • Experience managing vendors or coordinating with external teams • Record of delivering quality work on schedule when requirements are ambiguous • Experience with subscription or DTC business models (bonus) • Familiarity with CPG or omnichannel retail data, such as Amazon, wholesale, or retail POS (bonus) • Legally authorized to work in the U.S.

🏖️ Benefits

• 100% Company-Paid Health, Dental, Vision & Life Insurance for employees (Family coverage available at employee cost) • 401(k) Retirement Plan • Parental Leave • Free Access to Javvy Products • Career Growth Opportunities • Collaborative, Fast-Paced Start-Up Environment • Competitive Salary

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