Program Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $71.5k - $89.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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JCTM

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🎖️ Defense

🏛️ Government

Defense • Government

JCTM is a service-disabled veteran-owned small business (SDVOSB) and SBA 8(a) certified government contractor that provides professional services and technical solutions to the U. S. Department of Defense and intelligence community. JCTM delivers training and instructor-led courses (e. g. , Advanced AI Command Course, Weapons and Tactics Instructor support, aviation intelligence training), workforce augmentation, and program management support. They emphasize workforce stability, management agility, and global reach; hold certifications including CMMC Level 2, ISO 9001:2015, and ISO 27001:2022; and participate on multiple federal contract vehicles (GSA MAS, SeaPort-NxG, STARS III, OASIS+, etc. ). Testimonials show strong performance supporting Marine Corps and DoD intelligence training and technical services. JCTM operates in the GovCon space, providing cleared personnel and classroom/academic facilities for defense and intelligence customers.

📋 Description

• Lead the planning, coordination, implementation, and oversight of task order activities with the USCIS Product Owner and COR • Serve as the contractor's primary point of contact for task order activities • Coordinate with government stakeholders, technical personnel, and subcontractors • Maintain contract performance, manage resources, and ensure timely delivery of technical and operational requirements • Interface with senior government officials on program status and operational concerns • Monitor technical performance, staffing, resource utilization, deliverables, and compliance • Coordinate staffing and financial resources • Coordinate recruitment, onboarding, training, and personnel development • Manage subcontractor activities and monitor performance • Develop, implement, and maintain the Program Management Plan • Review and coordinate monthly status reports, operational assessments, milestones, management reports, and contractual deliverables • Identify program risks, develop corrective action strategies, and recommend process improvements • Oversee technical support involving CDR, OCRS, Amazon Connect reporting, and related USCIS systems

🎯 Requirements

• Associate's degree or higher • Minimum of 5 years of experience in the Information Technology field • Ability to coordinate technical projects, personnel, resources, and competing operational requirements • Strong communication, organizational, and problem-solving skills • Ability to interact professionally with senior government officials and technical stakeholders • Ability to manage project documentation, performance reports, and contractual deliverables • PMP certification strongly desired by the PWS • Previous experience managing federal government IT contracts or task orders • Experience supporting DHS, USCIS, or other federal civilian agencies • Familiarity with AWS, Amazon Connect, Amazon QuickSight, or enterprise reporting environments • Experience managing subcontractors, contract transitions, and geographically distributed teams • Familiarity with federal contract performance requirements, quality management, and risk management practices • Subject to a security investigation and eligibility requirements for access to applicable government information and systems • Must obtain a satisfactory USCIS Enter-on-Duty (EOD) determination before beginning work • Ability to obtain and maintain the required government suitability determination

🏖️ Benefits

• Mentorship and a collaborative work environment • Opportunities for career growth and contribution to strategic goals

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