Delivery Director

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $125k - $136k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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JDPA LIMITED

WebsiteLinkedInAll Job Openings

- employees

🚘 Automotive

🛡️ Insurance

💼 Consulting

Automotive • Insurance • Consulting

JDPA LIMITED is a provider of data, analytics, and software solutions serving the automotive ecosystem and adjacent financial and insurance sectors. It offers vehicle valuations, market and retail intelligence, quality and customer-experience benchmarks, digital marketing and advisory services to OEMs, dealers, insurers and lenders. JDPA LIMITED combines proprietary customer and VIN data with advanced analytics and SaaS products to help clients improve product design, retail performance, risk management, and finance operations.

📋 Description

• Lead the planning, execution, and completion of client engagements across one or more JD Power OEM programs • Serve as the primary point of contact for client stakeholders • Lead project managers and delivery professionals across a portfolio of concurrent engagements • Lead client meetings, stakeholder interviews, and requirements sessions • Define and approve project scope, objectives, deliverables, milestones, timelines, resources, budgets, work breakdown structures, and dependencies • Establish project governance, team roles, communication strategies, quality standards, and documentation requirements • Align project plans with client and organizational priorities • Implement delivery methodologies, direct project teams, and monitor progress against baseline plans • Allocate personnel, technology, and vendor resources • Ensure adherence to delivery standards and best practices • Track project metrics, performance indicators, and lessons learned • Deliver regular status reports covering progress, KPIs, milestones, risks, issues, and decisions • Maintain project plans, schedules, and budgets • Set quality expectations and work with the QE team to validate deliverables • Identify, assess, mitigate, and communicate project risks • Oversee budgets, revenue, margins, forecasts, variances, and overrun risks • Improve cost, efficiency, and delivery processes across the portfolio • Build relationships with clients, sponsors, vendors, and other stakeholders • Manage expectations, solicit feedback, and address concerns proactively • Negotiate scope changes, deliverables, and priorities • Facilitate internal and client meetings and communicate changes in project parameters • Raise and escalate issues to internal leadership and sales • Set team goals and clarify roles and responsibilities • Lead, coach, mentor, and performance-manage project managers and delivery professionals, including remote team members • Foster collaboration, trust, ownership, empowerment, and constructive conflict resolution

🎯 Requirements

• Bachelor’s degree required in business administration, project management, engineering, information technology, or a related discipline • 7+ years of project or program delivery experience leading complex, multi-workstream engagements from initiation through completion • Track record of on-time, on-budget delivery • Automotive industry experience preferred, including work with OEMs or with an agency or solution provider serving OEMs • Demonstrated success leading and developing multidisciplinary teams, including remote team members • Working knowledge of the software development lifecycle, including Waterfall, Agile, DevOps, and CI/CD • General understanding of IT infrastructure, cloud platforms, cybersecurity, and data analytics • Proficiency with project management tools such as Microsoft Project, Jira, Asana, or similar • Strong command of budgeting, forecasting, and cost control • Proven risk management skills • Ability to align project objectives with business goals, assess business impact and ROI, and plan for change management • Excellent verbal and written communication skills • Confidence presenting to senior audiences and negotiating scope, priorities, and deliverables • Sound decision-making in ambiguity and adaptability as circumstances change • Commitment to continuous learning • Willingness to travel to client locations as program needs require • PMP, PRINCE2 Practitioner, Certified ScrumMaster, or PMI-ACP preferred • Candidates must be legally authorized to work in the country where employment is offered • JD Power does not provide employment sponsorship for this position

🏖️ Benefits

• Medical, dental, vision, disability, and life insurance • Retirement savings programs • Paid time off • Wellness programs • Other company-sponsored benefits • Flexible work arrangements • Opportunities for learning and development • Virtual-first work environment

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