Customer Service Agent – Tech Startup

🔥 2 minutes ago

🌵 Arizona, Florida, +7 more states – Remote

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💵 $19 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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👻 Ghost score 3%

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Logo of Jerry

Jerry

201 - 500 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Jerry is an innovative platform that simplifies car ownership by providing tools to compare car insurance, loans, and repair estimates. With services such as PriceProtect™, GarageGuard™, and DriveShield™, Jerry helps users secure better insurance rates, manage car loans, and track vehicle maintenance and repairs. It utilizes advanced technology to provide users with a streamlined insurance shopping experience, offer car diagnostic services, and reward safe driving habits. Jerry is a licensed insurance and loan broker, operating across all 50 U. S. states, and is committed to protecting user data with bank-level encryption.

📋 Description

• Take great care of customers and identify coverage gaps, qualifying discounts, and renewal changes • Answer inbound calls from policyholders • Learn and navigate Jerry's insurance product and panel of insurance companies • Resolve customer inquiries effectively • Process service requests involving vehicles, drivers, lienholders, and policy documents • Provide product feedback and help improve the customer experience

🎯 Requirements

• Prior work experience in customer service, sales, or hospitality is a plus, but not required • Genuinely friendly and positive attitude and willingness to work as a team • Strong work ethic • Strong problem solving skills • Strong communication skills • Full-time employees must currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA • Must be legally authorized to work in the U.S. • Must have or answer whether you have a valid P&C license • Ability to work as a full-time employee

🏖️ Benefits

• Competitive wage and benefits • Medical, dental, and vision insurance • 401K match • Paid vacation time • Stock equity (stock options) • Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week • Fully remote work • Work equipment provided • Career path in insurance • P&C insurance license paid for if needed • Paid time off • Paid parental leave • Wellness benefits • 401(K) plan with employer matching

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