Account Manager

Job not on LinkedIn

🔥 16 hours ago

🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $60k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Support senior account managers by maintaining regular communication with clients and responding to inquiries promptly • Build professional relationships with client contacts to foster trust and ensure satisfaction • Assist in coordinating meetings and business reviews to track progress against client goals and KPIs • Help monitor account performance against Service Level Agreements (SLAs) • Prepare and update reports on client metrics, usage trends, and satisfaction levels • Escalate delivery issues and risks to senior team members for resolution • Use CRM tools and analytics to track account health, engagement patterns, and user adoption • Identify potential improvements, upsell, and cross-sell opportunities • Provide actionable insights to internal teams based on client feedback and data analysis • Collaborate with Sales, Service Desk, Renewals, and Marketing teams to support account operations and coordinate client requests • Participate in internal meetings to stay informed on product updates and share customer insights • Develop understanding of JLLT products and services and how they deliver ROI for clients • Stay informed about industry trends and customer success practices • Shadow senior team members on Strategic Business Reviews to learn enterprise account management best practices

🎯 Requirements

• 0–2 years of experience in customer success, account management, client services, or a related area (internship experience applicable) • Strong verbal and written communication skills • Excellent organization and time-management abilities to manage multiple tasks across accounts • Collaborative mindset with an eagerness to learn and contribute in a team environment • Proficient with MS Office (Excel, PowerPoint, Word) • Analytical thinker comfortable working with metrics and reports • Bachelor's degree preferred in business, marketing, communications, or a related field • Familiarity with CRM systems or SaaS platforms • Basic understanding of customer success principles, client engagement, and service delivery metrics • Interest in technology solutions related to real estate and facilities management • Must be authorized to work in the United States without sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Remote work arrangement