
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
🔥 1 hour ago
🌽 Illinois, Texas – Remote
💵 $130k - $180k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤖 Artificial Intelligence
👻 Ghost score 20%
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10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Serve as the primary adoption and change-management point of contact for assigned control accounts through each agent/tool release cycle • Lead hands-on training, enablement sessions, and workshops for account teams adopting new AI agents or tools • Develop scripts for control accounts, monitor script adoption, and measure agent impact • Design and deliver account-specific change-management materials, communications, process documentation, and quick-reference cards • Identify account-level adoption blockers and escalate actionable recommendations • Support transitions from pilot/control-group use to broader production-scale rollout • Collect usability and adoption feedback through surveys, interviews, and observation • Synthesize feedback into insights for product, implementation, and vertical leadership teams • Track and report utilization metrics, adoption rates, and user sentiment • Recommend improvements to training content, rollout processes, and tool configurations • Build relationships with account leaders, key users, and cross-functional stakeholders • Communicate release timelines, feature updates, and adoption milestones • Facilitate regular account-team touchpoints • Coordinate with leadership, product teams, and enablement functions on rollout priorities and success criteria • Maintain adoption dashboards and tracking mechanisms • Ensure handoff and knowledge transfer as accounts move to full deployment • Collaborate with Technology Advisory operations teams to align AI tool adoption with service delivery processes • Support scalable adoption playbooks and best practices for future rollouts
• 5-7 years of experience in change management, technology adoption, or digital transformation roles • Demonstrated experience in operations and technology operationalization, taking tools, platforms, or processes from pilot into scaled, production use • Strong communication and facilitation skills • Experience designing and delivering training and enablement programs for technical tools or process changes • Proven ability to collect, synthesize, and act on user feedback to drive continuous improvement • Experience tracking adoption metrics, utilization data, and user sentiment • Ability to work in a fast-paced, evolving environment where priorities and tools may shift rapidly • Strong organizational skills and ability to manage multiple accounts and workstreams simultaneously • Bachelor's degree in Business, Communications, Information Technology, Organizational Development, or a related field • Authorized to work in the United States without sponsorship • Preferred: experience with AI, machine learning, or automation tool rollouts • Preferred: familiarity with workplace technology platforms such as Microsoft 365, collaboration tools, and workflow automation • Preferred: background in commercial real estate, corporate services, or workplace consulting • Preferred: knowledge of Prosci ADKAR, Kotter, or Lewin • Preferred: experience with Power BI, Tableau, or Excel • Preferred: project management or agile methodology experience
• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health
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