AI Transformation

Job not on LinkedIn

🔥 1 minute ago

🌽 Illinois, Texas – Remote

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💵 $130k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 20%

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Serve as the primary adoption and change-management point of contact for assigned control accounts through each agent/tool release cycle • Lead hands-on training, enablement sessions, and workshops for account teams adopting new AI agents or tools • Develop scripts for control accounts and monitor script adoption and agent impact • Design and deliver tailored change-management materials, communications, process documentation, and quick-reference cards • Identify account-level adoption blockers and escalate actionable recommendations • Support transition from pilot/control-group use to broader production-scale rollout • Collect usability and adoption feedback through surveys, interviews, and observation • Synthesize feedback into actionable insights for product, implementation, and vertical leadership teams • Track and report utilization metrics, adoption rates, and user sentiment • Recommend improvements to training content, rollout processes, and tool configurations • Build relationships with account-level leaders, key users, and cross-functional stakeholders • Communicate release timelines, feature updates, and adoption milestones • Facilitate regular account-team touchpoints to reinforce adoption goals and address concerns • Coordinate with leadership, product teams, and enablement functions on rollout priorities and success criteria • Maintain adoption dashboards and tracking mechanisms • Ensure handoff and knowledge transfer as accounts move to full deployment • Collaborate with Technology Advisory operations teams to align AI tool adoption with service delivery processes • Support scalable adoption playbooks and best practices for future rollouts

🎯 Requirements

• 5-7 years of experience in change management, technology adoption, or digital transformation roles • Demonstrated experience in operations and technology operationalization, taking tools, platforms, or processes from pilot into scaled, production use • Strong communication and facilitation skills • Experience designing and delivering training and enablement programs for technical tools or process changes • Proven ability to collect, synthesize, and act on user feedback to drive continuous improvement • Analytical mindset with experience tracking adoption metrics, utilization data, and user sentiment • Comfortable working in a fast-paced, evolving environment where priorities and tools may shift rapidly • Strong organizational skills and ability to manage multiple accounts and workstreams simultaneously • Bachelor's degree in Business, Communications, Information Technology, Organizational Development, or a related field • Must be authorized to work in the United States without sponsorship • Experience with AI, machine learning, or automation tool rollouts in enterprise or professional services environments • Familiarity with workplace technology platforms, including Microsoft 365, collaboration tools, and workflow automation • Background in commercial real estate, corporate services, or workplace consulting • Knowledge of change management frameworks such as Prosci ADKAR, Kotter, or Lewin • Experience with Power BI, Tableau, or Excel • Project management or agile methodology experience

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health

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