Operations Coordinator

Job not on LinkedIn

🔥 40 minutes ago

💵 $41.6k - $50.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Jones Lang LaSalle Americas, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 40 minutes ago

Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Draft, distribute, and manage account-wide operational communications • Maintain communication cadence with account stakeholders • Review site/team lead communications for accuracy and alignment with messaging standards • Manage distribution lists and communication channels including email, SharePoint, and Teams • Coordinate communication timing around major account events, transitions, or escalations • Archive key communications for reference and audit purposes • Maintain working knowledge of the account's Master Services Agreement scope, deliverables, and SLAs • Monitor operational performance against MSA commitments and flag gaps • Support MSA review meetings, renewals, amendments, scope changes, and exceptions • Maintain and update documented operations processes and policies • Review processes for efficiency gaps and recommend improvements • Support rollout and communication of new or revised processes and policies • Track and consolidate facilities management KPI data across the account • Prepare KPI dashboards and reports for leadership and client review • Identify trends, performance gaps, and areas of concern based on KPI data • Maintain operational documentation including SOPs, playbooks, and emergency procedures • Organize document storage and version control • Support audits by ensuring documentation is complete, accurate, and accessible • Coordinate training schedules and logistics for account operations staff • Maintain training materials and track training completion and compliance • Support onboarding training for new hires or contingent workers • Support daily activities of engineers using Corrigo and other applications • Run reports, order replacement equipment as needed, and address compliance issues

🎯 Requirements

• High School diploma • Minimum of 3 years current data entry experience • Strong customer service skills, internal and external to organization • Knowledge of Microsoft Office Suite, Word, Excel, and PowerPoint • Ability to take responsibility for various projects with attention to detail and prioritize workload to meet critical deadlines • Excellent oral and written communication skills • Professionalism, confidentiality, and discretion • Must have a home office with high speed internet access • Must be authorized to work in the United States without sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Remote work arrangement • Home office with high speed internet access required

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