Operations Manager, Governance

Job not on LinkedIn

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $126.6k - $166.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• 445 open roles for a team of 70.

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Identify, evaluate, and operationalize emerging AI capabilities and enterprise productivity tools to automate governance workflows and accelerate decision-making • Audit account-level workflows to identify bottlenecks, redundancies, and manual friction points; engineer automated alternatives • Lead the lifecycle of custom governance tools, approval routing portals, and self-service trackers from requirements gathering through prototyping, UAT, and deployment • Establish automated validation checks, schema standardization, and data pipelines connecting operational systems to support executive reporting • Pilot and refine governance workflows and digital tooling in the Bay Area before scaling them across the AMER region • Author and maintain SOPs, governance charters, operational playbooks, and decision matrices • Design change management roadmaps, communication campaigns, and enablement workshops • Collaborate with regional governance leads, facility managers, finance leads, and account directors to harmonize processes • Establish timelines, dependencies, resource requirements, and deliverable SLAs across work streams • Steward the Account Risk Register and develop mitigation strategies • Transform operational performance data into executive value narratives • Create briefing documents, executive dashboards, and presentation decks for senior client and internal leadership reviews

🎯 Requirements

• 5+ years of progressive experience in Business Operations, Governance, Program Management, or Corporate Real Estate (CRE) / Integrated Facilities Management (IFM) operations • Proven track record of independently managing complex, multi-stakeholder programs within enterprise accounts • Hands-on experience leveraging modern digital tools, generative AI workflows, and low-code/no-code platforms including Google Workspace, Google AppSheet, AppScript, and Smartsheets • Strong systems fluency with ability to quickly learn, configure, and integrate enterprise platforms • Ability to deploy functional MVPs rapidly while architecting long-term operational rigor and governance frameworks • Resilience and adaptability in dynamic, fast-evolving account environments • Exceptional written, verbal, and visual presentation skills with proven executive presence • Demonstrated mastery in value storytelling • Proactivity in setting expectations, aligning cross-functional teams, and transparently flagging risks • Advanced capability in data synthesis, dashboard design, variance analysis, and maintaining data hygiene across disparate systems • Experience transforming historical metrics into predictive operational indicators • Must be authorized to work in the United States without sponsorship • Familiarity with Facilities Management enterprise platforms such as Corrigo CMMS or VFA (preferred) • Background in client-facing account management or strategic vendor governance in high-tech corporate campus environments (preferred) • Experience with agile project management methodologies, sprint planning, and rapid prototyping workflows (preferred)

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Comprehensive benefits package prioritizing mental, physical and emotional health • Opportunities for professional growth and development

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