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Senior Technical Writer, Data Centers

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

infoinfo

💵 $120k - $161.7k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

Where this job comes from

Posted on Jones Lang LaSalle Americas, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Create and maintain technical documentation for data center operations, including SOPs, MOPs, EOPs, SOOs, user manuals, and troubleshooting guides • Collaborate with subject matter experts to translate complex technical concepts into clear, user-friendly documentation • Develop and update diagrams, process flows, and other visual aids • Ensure documentation adheres to company standards, industry best practices, and regulatory requirements • Review and edit documentation for accuracy, clarity, and consistency • Manage documentation version control and maintain a centralized repository • Participate in data center projects documenting new installations, upgrades, and process improvements • Aid in creating training materials for data center staff and end-users • Stay current with industry trends and emerging data center technologies

🎯 Requirements

• Bachelor's degree in Technical Writing, English, Engineering Technology, Information Technology, or a related field, or 4 years of technical experience or experience in a technical military occupational specialty in lieu of a degree • 6-8 years of experience in operations of critical environments, preferably in enterprise, colocation, or hyperscale data centers; or technical writing in IT or data center environments • Technical certifications related to IT, data centers, or maintenance management are a plus • Strong understanding of data center operations, infrastructure, and technologies • Excellent writing, editing, and proofreading skills • Proficiency in technical writing tools and software • Ability to understand and communicate complex technical concepts to various audiences • Strong interpersonal and communication skills for collaboration with technical teams • Familiarity with industry standards and best practices, including ITIL, ISO 27001, and DCIM • Must be authorized to work in the United States without sponsorship; this position does not provide visa sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Remote work arrangement

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