Technical Writer – Xray

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sembi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

☁️ SaaS

🔐 Security

🤝 B2B

SaaS • Security • B2B

Sembi is a B2B SaaS provider delivering a unified portfolio of software quality and security tools. It offers test management, automation, reporting, and AI-driven test optimization (TestRail, Xray, Testmo, Ranorex, Xporter, DesignWise) alongside application security and code-analysis solutions (PreEmptive, Kiuwan). Sembi focuses on ease of use, scalability, and enterprise-grade support to help development and QA teams improve quality, strengthen security, and accelerate product delivery.

📋 Description

• Create, review, update, and maintain technical documentation for Xray, including user guides, configuration guides, process documentation, FAQs, troubleshooting guides, and knowledge base articles • Translate complex technical concepts, workflows, and requirements into clear, structured, and accessible content • Document test management processes, including test planning, test execution, test reporting, test cycles, test sets, and test coverage • Ensure documentation accurately reflects product functionality, configuration options, and software updates • Develop documentation for end users, administrators, testers, and technical stakeholders • Identify documentation gaps and recommend improvements • Keep documentation organized, version-controlled where applicable, and easy to find and navigate • Document Jira and Xray workflows, issue types, fields, statuses, permissions, and configurations • Work with product owners, developers, QA engineers, and other stakeholders to validate technical information • Document relationships between requirements, test cases, test executions, defects, and reporting • Document integrations and dependencies between Xray, Jira, and other relevant tools • Stay informed about product updates and changes affecting documentation • Support other brands, shared documentation initiatives, and consistent documentation standards • Follow technical writing standards, style guides, templates, terminology, review, approval, publishing, and version-control processes • Incorporate feedback from technical experts, product teams, and end users • Gather documentation requirements and clarify technical details with subject-matter experts • Manage multiple documentation tasks and deadlines across brands • Improve documentation workflows, templates, tools, and collaboration practices • Communicate progress, blockers, dependencies, and priorities • Contribute to a shared knowledge base and promote knowledge reuse

🎯 Requirements

• Experience creating structured technical documentation, user guides, how-to articles, FAQs, and troubleshooting content • Working knowledge of Jira, including projects, issues, workflows, statuses, fields, filters, and basic navigation • Basic understanding of Xray for Jira and software testing concepts, or ability to learn the tool quickly • Familiarity with test cases, test plans, test executions, test cycles, test results, defects, and test coverage • Experience with a documentation platform or knowledge base, such as Confluence, or a comparable tool • Ability to organize information using headings, procedures, numbered steps, tables, screenshots, and cross-references • Basic understanding of document versioning, review cycles, change tracking, and maintaining accurate content • Ability to understand technical requirements, product behavior, workflows, and configuration instructions by working with subject-matter experts • Strong attention to detail, consistency, terminology, grammar, and technical accuracy • Comfortable working with ticketing systems, shared documentation repositories, and distributed teams • Previous experience documenting Xray or other Jira-integrated testing tools advantageous but not essential • Familiarity with software development lifecycles, Agile methodologies, Scrum, or Kanban advantageous but not essential • Experience working with QA, software development, product management, or support teams advantageous but not essential • Familiarity with REST APIs, JSON, webhooks, or integrations advantageous but not essential • Experience with Markdown, Git-based documentation, or documentation-as-code practices advantageous but not essential • Knowledge of accessibility principles and technical content usability advantageous but not essential • Experience maintaining documentation across multiple products, brands, or business units advantageous but not essential

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