Senior Product Analyst, Sales CXM

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $94k - $151.8k / year

⏰ Full Time

🟠 Senior

🔍 Product Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Own the product backlog for Sales CXM capabilities and align it with the Sales CXM strategy and roadmap • Translate business needs into epics, features, user stories, and clear, testable, value-driven acceptance criteria • Prioritize backlog items based on business value, user impact, dependencies, and technical feasibility • Serve as primary product owner for assigned Agile Squads • Work with Scrum Masters, Developers, and XD partners • Participate in sprint planning, backlog refinement, reviews, and retrospectives • Review and accept completed work against acceptance criteria and quality standards • Incorporate user feedback and adoption insights into backlog refinement and future enhancements • Partner with change management and training teams to support rollout, adoption, and continuous improvement • Define and track success metrics for sales efficiency, user adoption, and business outcomes • Identify opportunities to simplify processes and enhance the sales experience

🎯 Requirements

• Bachelor's degree in business administration, management, engineering, economics or a related field • 5+ years of experience in sales, marketing, commercial operations, sales force effectiveness or related roles • Experience in change management and business transformation, with a proven track record of enhancing sales productivity and operational efficiency • Deep commercial background, preferably in sales and/or marketing • Robust understanding of customer needs and how to improve commercial effectiveness • Proven success leading initiatives that deliver measurable operational improvements • Strong facilitation, leadership, and influencing skills • Comfortable working with senior leadership and diverse teams • Excellent communication skills and ability to translate complex initiatives into clear, compelling messages • Data-driven approach to measuring adoption, process improvements, and productivity gains • Experience supporting large-scale transformation projects within sales-driven or customer-focused organizations • Proven leadership navigating complex stakeholder environments and delivering tangible operational improvements • Cross-functional experience in Commercial or Clinical Support highly desirable

🏖️ Benefits

• Consolidated retirement plan (pension) • Savings plan (401(k)) • Vacation – 120 hours per calendar year • Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours • Holiday pay, including Floating Holidays – 13 days per calendar year • Work, Personal and Family Time – up to 40 hours per calendar year • Parental Leave – 480 hours within one year of birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year • Inclusive interview process and accommodation support for applicants with disabilities