Senior Product Analyst, Sales CXM

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $94k - $151.8k / year

⏰ Full Time

🟠 Senior

🔍 Product Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare • Pharmaceuticals • Biotechnology

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Own the product backlog for Sales CXM capabilities and align it with the Sales CXM strategy and roadmap • Translate business needs into epics, features, user stories, and clear, testable acceptance criteria • Prioritize backlog items based on business value, user impact, dependencies, and technical feasibility • Serve as primary product owner for assigned Agile Squads • Collaborate with Scrum Masters, Developers, and XD partners • Participate in sprint planning, backlog refinement, reviews, and retrospectives • Review and accept completed work against acceptance criteria and quality standards • Incorporate user feedback and adoption insights into backlog refinement and enhancements • Partner with change management and training teams to support rollout, adoption, and continuous improvement • Define and track metrics for sales efficiency, user adoption, and business outcomes • Identify opportunities to simplify processes and improve the sales experience

🎯 Requirements

• Bachelor's degree in business administration, management, engineering, economics or a related field • 5+ years of experience in sales, marketing, commercial operations, sales force effectiveness or related roles • Experience in change management and business transformation, with a proven track record of enhancing sales productivity and operational efficiency • Deep commercial background, preferably in sales and/or marketing, with a robust understanding of customer needs and commercial effectiveness • Proven success leading initiatives that deliver measurable operational improvements • Strong facilitation, leadership, and influencing skills • Ability to work with senior leadership and diverse teams • Excellent communication skills and ability to translate complex initiatives into clear messages • Data-driven approach to measuring adoption, process improvements, and productivity gains • Experience supporting large-scale transformation projects within sales-driven or customer-focused organizations (preferred) • Proven leadership in complex stakeholder environments and delivering operational improvements (preferred) • Cross-functional experience in Commercial or Clinical Support (highly desirable)

🏖️ Benefits

• Consolidated retirement plan (pension) • Savings plan (401(k)) • Vacation – 120 hours per calendar year • Sick time – 40 hours per calendar year; 48 hours per calendar year for employees residing in Colorado; 56 hours per calendar year for employees residing in Washington • Holiday pay, including Floating Holidays – 13 days per calendar year • Work, Personal and Family Time – up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year • Inclusive interview process and disability accommodations