Referral Management Coordinator

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $18 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Logo of Franciscan Health

Franciscan Health

10,000+ employees

Founded 1875

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Franciscan Health is a healthcare organization committed to providing high-quality medical care grounded in the Franciscan tradition. They offer a range of medical services, including clinical and allied health, home health and hospice, nursing, physicians and advanced practice providers, and non-clinical and administrative roles. With a focus on embracing the values of St. Francis to care for those in need, they provide a supportive and fulfilling work environment for their employees, emphasizing a mission of compassion and community engagement. Franciscan Health is dedicated to offering a variety of employment opportunities across different medical specialties and locations.

📋 Description

• Process internal, incoming, and external referrals for all ambulatory services • Obtain prior authorizations • Schedule patients • Handle inbound and outbound phone calls • Engage patients regarding copayment, prepayment, and outstanding balance responsibilities • Engage in the point-of-service collection process • Follow and regularly utilize current, standardized referral policies and workflows • Prioritize referrals by urgency and address them in a timely manner • Ensure complete demographic, insurance, and pertinent clinical information is sent to referred specialists • Contact insurance companies to ensure prior approval requirements are met • Present medical history, diagnosis, prognosis, and other necessary information to insurance companies to establish medical necessity when needed • Review referral details and expectations with ordering providers and patients

🎯 Requirements

• High School Diploma/GED • 2 years of experience in medical referrals, healthcare, and/or prior authorization • Travel is required: Never or Rarely

🏖️ Benefits

• Comprehensive benefit offerings for eligible employees

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