Student Wellness Case Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $50.8k - $68.6k / year

⏰ Full Time

⚪️ Entry-level

👔 Manager

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Logo of National University

National University

1001 - 5000 employees

📚 Education

👥 B2C

🌍 Social Impact

Education • B2C • Social Impact

National University is a higher education institution dedicated to providing accessible and quality education to a diverse range of students, including non-traditional learners and military-affiliated students. It offers a variety of undergraduate, graduate, and doctoral programs across multiple disciplines such as education, business, healthcare, social sciences, and technology. National University emphasizes a supportive learning environment and innovative teaching methods, aiming to empower students and enrich their academic and professional journeys.

📋 Description

• Manage an active caseload of students, providing brief solutions-focused counseling • Respond to new student referrals and facilitate ongoing services or referrals across university resources • Provide asynchronous support through the institution’s online mental health support program • Provide student wellness-related training to students and employees • Provide email, phone, and text-message support to students, faculty, and staff • Assist students with understanding and making informed decisions regarding University policies and procedures related to personal wellness and emergency situations • Create and maintain resource lists and databases for employees and students • Create and maintain proactive outreach strategies related to basic-needs insecurities • Respond to and manage communications through the department email queue • Provide individual support through short-term, solutions-focused counseling and University/community referrals • Maintain accurate records of referral options organized by geography and student need • Train, consult with, and support faculty and staff across National University • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree required, preferably in social work, psychology, public health, or related field • Minimum 2 years’ experience providing case management services and working with adult student populations required • Intermediate use of computers and Microsoft Office Suite applications such as Word, Excel, PowerPoint, and Outlook • Strong interpersonal skills and ability to communicate effectively with a wide range of individuals and constituencies in a diverse community • Military experience preferred

🏖️ Benefits

• Comprehensive well-being benefits for the employee and family • Total rewards package • Remote work arrangement • No travel required

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