Customer Service Administrator

Job not on LinkedIn

🔥 35 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Jobs for Humanity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

📚 Education

🎯 Recruiter

B2B • Education • Recruitment

Jobs for Humanity is an organization dedicated to promoting diversity and inclusion in the workforce by connecting underrepresented job seekers with employers. They focus on providing resources and training to enhance the hiring experience for individuals from marginalized groups, including those with disabilities, veterans, and minority communities. By facilitating equitable job opportunities, Jobs for Humanity aims to unlock untapped potential in the job market and foster inclusive hiring practices.

📋 Description

• Maintaining accurate records, databases and communication logs • Updating trackers and project information • Monitoring appointments, cancellations and access requests • Recording and tracking enquiries and complaints • Producing weekly and monthly reports • Supporting project mobilisation and administration • Preparing meeting agendas, minutes and action logs • Managing diaries and supporting scheduling activities • Providing general administrative support to the wider team

🎯 Requirements

• Previous administration experience • Excellent communication skills, both written and verbal • Highly organised and able to manage multiple tasks • Strong attention to detail • Confident using Microsoft Office, including Word, Excel and Outlook • Ability to work well independently and as part of a team • Enjoys providing excellent customer service • Remains calm and professional when dealing with enquiries or complaints

🏖️ Benefits

• Ongoing training and development • Friendly and supportive team environment • Long-term career opportunities within a growing business