Email Support Representative

Job not on LinkedIn

🔥 21 minutes ago

☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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JobSultant DXB

WebsiteLinkedInAll Job Openings

2 - 10 employees

🎯 Recruiter

✈️ Travel

Recruitment • Travel

JobSultant DXB is a people-focused staffing and relocation service that helps unemployed or underemployed jobseekers move to and start careers in the UAE. They handle practical logistics (booking tickets, airport pickup), provide interview preparation, personalized career guidance, self-awareness and confidence coaching, and support throughout the relocation and placement process. Their service is aimed at individuals seeking international experience and a successful transition to work and life in the UAE.

📋 Description

• Receive inbound calls from customers and provide superior service • Listen to customers' concerns, solve problems, answer questions, and work with them to find resolutions while showing empathy • Understand customers' current challenges, solve them, and proactively help them avoid future challenges • Participate in special projects, assume new responsibilities, and adjust priorities as requested • Handle customer support calls only; the position does not involve cold calling, outbound solicitations, contract upgrades, or sales

🎯 Requirements

• Minimum high school diploma or GED • 0–3 years of prior experience in a customer-facing role • Excellent verbal, written, and listening skills • Strong attention to detail • Great communication skills • A love for talking to people • Ability to WOW customers on every call • Relentless drive to own the customer's problem • Ability to think outside of the box to resolve problems • Ability to adapt to change and work well in a fast-paced environment • Ability to multi-task using technology • Must attend all required training as a condition of employment

🏖️ Benefits

• Various work schedules • Shift differentials for night and weekend hours worked • Medical benefits begin on your first day • Tuition reimbursement available after 6 months, up to $5000 annually • Competitive paid time off, including holidays • Paid comprehensive training program

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