Director, Global CRM Integration

Job not on LinkedIn

🔥 0 minutes ago

🏖️ New Jersey – Remote

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💵 $150k - $258.8k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

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Logo of Johnson & Johnson

Johnson & Johnson

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare • Pharmaceuticals • Biotechnology

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Lead the integration strategy for the global commercial CRM transformation and enable new AI platforms • Lead global engineering teams and partners to deliver secure, scalable, and reusable integration capabilities • Set standards, governance, architecture patterns, and delivery practices for the ecosystem • Partner cross-functionally to deliver reliable CRM solutions • Modernize legacy platforms and advance API-first, event-driven, real-time, and cloud-native approaches • Manage vendors, dependencies, risks, and investments across global programs • Grow the talent and culture behind global integration programs

🎯 Requirements

• 15+ years in enterprise integration, data engineering, application architecture, or a related field • 8+ years leading technical teams and leaders • Experience guiding global transformation programs across multiple technologies, vendors, and regions • Depth in integration architecture, API management, event-driven design, and cloud-native patterns • Hands-on knowledge of Azure, Microsoft Fabric, Databricks, DevOps, CI/CD, and observability • Track record of connecting technology investments to real business outcomes • Good communication and partnership skills; comfort leading through ambiguity and change • Bachelor's degree or equivalent experience in a technical field • Experience in healthcare, life sciences, medical devices, or another regulated industry • CRM modernization experience with Microsoft Dynamics, Salesforce, SAP, or Veeva • Experience building integration centers of excellence and reusable frameworks • Familiarity with customer and product master data, consent, and customer engagement domains

🏖️ Benefits

• Consolidated retirement plan (pension) • Savings plan (401(k)) • Long-term incentive program • Vacation – 120 hours per calendar year • Sick time – 40 hours per calendar year; 48 hours per calendar year for employees residing in Colorado; 56 hours per calendar year for employees residing in Washington • Holiday pay, including Floating Holidays – 13 days per calendar year • Work, Personal and Family Time – up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year • Inclusive interview-process accommodations for applicants with disabilities

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