Global BPO Performance Excellence Leader

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Switzerland, +1 more countries – Remote

🇺🇸 United States – Remote 🇨🇭 Switzerland – Remote 🇧🇷 Brazil – Remote

🏄 California, Florida, +3 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare • Pharmaceuticals • Biotechnology

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Define and deploy global operational standards across all distribution center sites • Ensure consistency across J&J-owned and 3PL-operated facilities • Establish and govern distribution center archetypes, performance expectations, and operating models • Monitor adherence and drive standardization across regions • Own global standards and governance for site master planning, continuous improvement, HSE, quality, performance management, SLAs, site scorecards, packaging optimization, waste reduction, and operational efficiency • Lead internal and external benchmarking and generate industry and competitive insights • Develop and deploy Cost-to-Deliver/Serve models and strategies • Provide data-driven insights to optimize performance and inform strategic decisions • Define and deploy continuous improvement methodologies across the network • Establish and lead global communities of practice • Act as Global Business Process Owner for Deliver Performance Excellence • Own global process governance, standardization, and harmonization • Approve global standards and manage deviations or localizations • Build and lead a high-performing global team • Drive leadership capability, succession planning, and talent development • Champion diversity, inclusion, and employee wellbeing • Ensure compliance with company policies, regulatory standards, and HSE requirements • Elevate risks, issues, and improvement opportunities to senior leadership • Support operational excellence and transformation initiatives • Travel approximately 25% domestically and internationally

🎯 Requirements

• 12–15+ years of progressive experience in Supply Chain Operations, Operational Excellence, or Distribution/Warehouse Management • Proven track record deploying operational standards across global logistics networks • Strong experience in benchmarking and performance analytics • Strong experience in Cost-to-Serve/Deliver modeling • Experience with continuous improvement methodologies (Lean, Six Sigma) • Bachelor’s degree required • Deep expertise in distribution center operations and operational excellence frameworks • Strong analytical capabilities, including benchmarking, process mapping, and data mining • Experience developing and enforcing global operational standards • Knowledge of EHS, quality, and regulatory requirements in logistics environments • Strong stakeholder management and influencing skills in a global matrix • Ability to drive a continuous improvement culture • Excellent communication and executive presentation skills • Lean Six Sigma Black Belt or equivalent preferred • APICS, CSCP, or equivalent supply chain certification preferred • Experience in Medical Device, Pharmaceutical, or regulated industries preferred

🏖️ Benefits

• Inclusive work environment • Employee wellbeing • Diversity and inclusion commitment • Inclusive interview process and accommodation support