Small Business Account Manager

🔥 8 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Johnson Kendall Johnson

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1959

🛡️ Insurance

💼 Consulting

Insurance • Consulting

Johnson Kendall Johnson is an insurance brokerage and risk management firm that provides commercial and personal insurance, employee benefits, financial services, and retirement solutions. JKJ emphasizes a people-first advisory and consulting approach, offering enterprise/global risk management, industry-specific insurance programs (construction, education, healthcare, life sciences, real estate, technology, hospitality, etc. ), and related financial planning and retirement services. The firm positions itself as a provider of holistic strategies to protect people, operations, and financial futures for businesses and individuals.

📋 Description

• Serve as a primary point of contact for small business clients, maintaining timely and professional communication via phone and email • Review, analyze, and detail commercial insurance policies to ensure accuracy and appropriate coverage • Prepare audit check spreadsheets across multiple lines of coverage • Document policies and client activity within Applied Epic (preferred) or similar agency management systems • Complete policy billing templates and partner with our Accounting team to ensure timely processing • Request renewal information, market accounts, and work with carriers to secure competitive quotes • Prepare and present renewal and new business proposals to clients • Issue certificates of insurance, evidence of property, auto ID cards, and endorsements • Review endorsements, audits, and policies for accuracy before delivery to clients • Collaborate closely with producers, carriers, and internal teammates to deliver a seamless client experience

🎯 Requirements

• 2–3 years of experience in insurance • Working knowledge of commercial insurance coverages across multiple lines • Experience supporting or managing a book of business (approximately 150–350 accounts) • Comfort working within Applied Epic (preferred) or AMS360 • Strong attention to detail, organization, and follow-through • Clear, professional communication skills and a service-oriented mindset • Active Property & Casualty license in your state of residence

🏖️ Benefits

• A people-first culture built on collaboration, integrity, and long-term relationships • Opportunities to grow your career with clear expectations and support • A voice in how work gets done—we value ideas, initiative, and continuous improvement • The stability of an established firm with the mindset of a modern, forward-thinking brokerage • Employee ownership (ESOP)—when JKJ succeeds, you share in that success