Manager, Accounts Receivable – Workers Compensation

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GoHealth Urgent Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.

📋 Description

• Lead and develop a team responsible for end-to-end Accounts Receivable and billing operations • Ensure timely and accurate reimbursement while meeting key performance metrics • Drive operational excellence through team member development, policy implementation, audit oversight, and cross-functional collaboration • Provide daily communication and direction to direct reports and team leaders • Maintain a high level of customer service when working with Accounts Receivable Specialists, payors, and centers • Participate in interviewing, hiring, onboarding, and performance reviews of team members • Implement and maintain audits to ensure efficiency, accuracy, and thoroughness in managing outstanding Accounts Receivable accounts • Monitor, analyze, and report performance metrics including days outstanding, Accounts Receivable over 90 days, and collections performance • Provide ongoing training, coaching, and development opportunities for staff • Establish, implement, and maintain Accounts Receivable departmental policies • Track, document, and analyze department productivity and make process improvements • Motivate, engage, and support team members to drive accountability, performance, and professional growth • Uphold GoHealth core values and leadership principles

🎯 Requirements

• High School Diploma or GED • 5+ years of Healthcare Revenue Cycle experience • 3+ years of progressive leadership experience • Bachelor’s degree in business administration or related field preferred • Strong leadership, judgment, and interpersonal skills • Comprehensive knowledge of healthcare Accounts Receivable and revenue cycle processes • Excellent communication, organizational, and customer service skills, including professional phone etiquette • Strong attention to detail with demonstrated problem-solving and decision-making abilities • Ability to maintain patient confidentiality and handle sensitive information appropriately • Solid understanding of practice management systems • Experience with Hospital EMR systems (Epic and/or eClinicalWorks preferred) • Ability to communicate clearly with patients regarding medical, financial, and policy-related matters • Ability to calculate patient responsibility, including deductibles and co-insurance, and interpret Explanation of Benefits (EOBs) • Solid understanding of medical terminology, Current Procedural Terminology (CPT), and International Classification of Diseases (ICD) coding • Ability to manage service issues professionally and follow through to resolution • Ability to remain flexible, focused, and productive in a fast-paced environment • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

🏖️ Benefits

• Fully remote work arrangement • Up to 10% travel may be required • Reasonable accommodations available for qualified individuals with disabilities • Equal employment opportunity • Compliance with applicable employment laws