GoHealth Urgent Care
1001 - 5000 employees
Founded 2014
⚕️ Healthcare Insurance
🏥 Healthcare
📡 Telecommunications
Healthcare Insurance • Healthcare • Telecommunications
GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.
Patient Account Specialist, PST/MST
🕒 June 9
🗣️🇪🇸 Spanish Required
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GoHealth Urgent Care
1001 - 5000 employees
Founded 2014
⚕️ Healthcare Insurance
🏥 Healthcare
📡 Telecommunications
Healthcare Insurance • Healthcare • Telecommunications
GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.
📋 Description
• Taking all inbound phone calls • Researching customer issues • Collecting customer information • Collecting payments from customers • Responding to all customer inquiries via fax/email/calls • Delivering high-level customer service • Managing each customer inquiry through resolution • Conducting thorough review of patient accounts • Reviewing Explanation of Benefits (EOBs) • Collecting unpaid customer balances
🎯 Requirements
• High School Diploma or GED • 3+ years of healthcare, billing, or service experience • 3 years Medical Billing experience • CPAR – Certified Patient Account Representative • Associate’s degree in business administration or related field • Medical insurance billing and claims processing • Epic or eClinicalWorks experience • Bilingual (Spanish)
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Remote work options
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