Quality Engineer

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $83.5k - $114.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 0%

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Logo of GoHealth Urgent Care

GoHealth Urgent Care

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.

📋 Description

• Support scalable quality practices across product engineering delivery teams • Design, document, execute, and maintain manual, exploratory, regression, integration, end-to-end, and risk-based test cases • Test web, mobile, API, integration, and back-end services • Develop and maintain repeatable testing approaches, including automation where appropriate • Partner with product owners, software engineers, operations, clinical stakeholders, and support teams to clarify requirements, assess risk, investigate defects, validate fixes, and strengthen quality controls • Validate urgent care workflows including patient registration, insurance capture, payments, EMR integration, messaging, operational tools, and related digital products • Evaluate product changes against operational workflows, end-user needs, and business outcomes • Build expertise in features, data, integrations, and workflows to identify downstream defects and design gaps • Perform API, accessibility, ADA-informed, cross-browser, integration, regression, smoke, exploratory, and end-to-end testing • Use agile planning, sprint management, test case management, pipeline, and cross-browser testing platforms • Contribute to quality gates, release validation, defect trend analysis, root cause analysis, test coverage reporting, and continuous improvement metrics • Support production readiness by validating critical workflows, communicating risk, confirming defect resolution, and helping determine deployment readiness • Identify opportunities to reduce repetitive manual validation, improve test coverage, strengthen documentation, and simplify quality practices • Manage the support ticket queue, support end users, and participate in on-call and off-hours coverage as needed • Travel occasionally for team meetings, market launches, site visits, training, or other business needs

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Healthcare Informatics, or a related field • Equivalent combination of education and relevant experience may be considered • 3+ years of hands-on software testing experience, or equivalent demonstrated ability through software quality, engineering, automation, support, or technical product work • Experience creating test plans and executing detailed manual validation • Ability to identify risk early, validate end-to-end workflows, and explain defects clearly to technical and non-technical partners • Experience with or strong interest in test case management, test automation, API validation, CI/CD quality gates, accessibility and ADA-informed testing, cross-browser validation, regression strategy, observability, and production defect prevention • Experience partnering throughout the full software development lifecycle • Experience working within agile delivery teams using planning, sprint, test management, pipeline, and cross-browser testing tools • Healthcare technology experience preferred • Familiarity with Azure DevOps, Jira, QMetry, BrowserStack, or comparable platforms preferred • Familiarity with accessibility standards, ADA considerations, and inclusive design principles preferred • Quality engineering, automation, accessibility, cloud, healthcare technology, or security-related certifications preferred • Excellent judgment and interpersonal skills • Ability to understand business processes, system behavior, integrations, workflows, and user needs • Ability to apply automation, API testing, test data analysis, logs, repeatable checks, test management practices, pipeline quality gates, and cross-browser validation • Accessibility testing knowledge • Ability to participate in on-call and off-hours coverage as needed • Ability to lift, carry, push, or pull materials, supplies, and equipment up to 25 lbs • Ability to work in a climate-controlled office setting as needed

🏖️ Benefits

• Fully remote work arrangement • Occasional travel, typically once or twice per year, up to 5% • Reasonable accommodations available for qualified individuals with disabilities • Equal employment opportunity protections • Climate-controlled office setting may be available • Safety equipment for infection prevention may be provided as needed

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