Recovery Access Specialist

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Groups Recover Together

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Groups Recover Together is a recovery support organization that specializes in helping individuals regain control of their lives from substance use disorders, particularly focusing on opioid recovery. They offer fast access to Suboxone treatment and provide a range of support options, including in-person and virtual treatment, while accepting insurance and Medicaid. With a non-judgmental approach and a strong emphasis on community support, Groups aims to help members rebuild their lives and maintain their recovery effectively.

📋 Description

• Answer all calls within established guidelines in a welcoming, energetic manner • Explain organizational structure and eligibility criteria to prospective and current members • Provide informed answers to clinical questions and identify, assist, and follow through on caller needs • Initiate client Biopsychosocial Assessments using motivational interviewing techniques to determine program eligibility • Schedule initial intake appointments using the EMR • Facilitate seamless client intake and coordinate client no-shows with clinic coordinators • Provide a positive member experience and develop therapeutic rapport • Perform other duties as assigned based on business needs

🎯 Requirements

• High school diploma or equivalent required; Associate's degree preferred • Minimum 1-year experience in human services/healthcare or customer service professional role • Access to reliable internet and telephone services, specifically a 10M download and 5M upload package or higher • Strong WiFi signal from the remote work location • Must meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening • Depending on state-specific requirements, fingerprinting, drug testing, health screening, CPR/Basic First Aid, and license/credential verifications may be required • Friendly but clear phone communication style • Strong communication, critical thinking, judgment, prioritization, telecommunication, customer service, organizational, and independent-work skills • Comfort working in multiple IT systems, applications, and tools • Ability to understand and adhere to the Code of Conduct • Ability to work Monday–Friday, 10:00am–6:00pm EST

🏖️ Benefits

• Minimum 3 company holidays per year paid at time and a half • Minimum 2 company mental health days per year • Remote work arrangement • Reasonable accommodation for disabilities on a case-by-case basis