Master Scheduler

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 6%

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Logo of Midi Health

Midi Health

51 - 200 employees

💼 Consulting

🛡️ Insurance

🍽️ Food & Beverage

Consulting • Insurance • Food & Beverage

Midi Health is the only virtual care platform dedicated to female midlife health, focusing specifically on perimenopause, menopause, and related health issues. Designed by experts, Midi Health aims to assist women aged 40 and above in navigating the complexities of midlife health through a holistic approach that considers individual health history, lifestyle, and genetics. The platform offers customized care plans that may include hormonal and non-hormonal medications, lifestyle coaching, wellness therapies, and more, all while being covered by most PPO insurance plans.

📋 Description

• Process clinician time off, schedule changes, and Clinician Hub requests following established guidelines • Complete assigned queue expectations, updating availability, administrative blocks, and recurring adjustments • Manage patient rescheduling workflows resulting from schedule updates • Maintain accurate documentation and ticket categorization • Prioritize requests by urgency and patient impact, maintaining ownership through resolution and escalating barriers promptly • Manage urgent callouts, disruptions, and time-sensitive patient rescheduling • Build and maintain schedules, templates, appointment durations, and ramp schedules, auditing for accuracy • Adapt dynamically across queues and provide backup support during PTO, volume spikes, or launches • Support onboarding/offboarding, process testing, cleanups, and ongoing cross-training • Maintain proficiency across multiple workflows, with primary assignments shifting based on operational demand

🎯 Requirements

• Minimum of 1 year experience working for a digital healthcare company is required • Minimum of five (5) years as a Clinical Scheduler building clinician schedules in AthenaHealth • 5+ years using AthenaHealth (Athena) required • Proficiency in scheduling across multiple time zones • Strong attention to detail • Sunday through Thursday, 9:30am–6pm PST scheduling commitment • Must be authorized to work in the United States without current or future sponsorship needs

🏖️ Benefits

• Flexible work schedule • Fully remote, work from home opportunity • Work-from-home monthly stipend • Medical benefits • Dental benefits • Vision benefits • 401k • Full-time, 40-hour work-week

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