Sales Account Manager

Job not on LinkedIn

🔥 54 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Paradigm

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

💼 Consulting

🛡️ Insurance

Legal • Consulting • Insurance

Paradigm is a legal software company that provides innovative solutions to help law firms manage, automate, and grow. With more than 50,000 lawyers using its products, Paradigm offers a range of industry-leading tools including PracticePanther, MerusCase, LollyLaw, and Bill4Time. These solutions help firms manage caseloads, track time, handle billing, and process payments efficiently. Paradigm's software is designed to streamline practice management across various legal areas, such as immigration and insurance defense, while also offering specialized payment processing and accounting services for law firms. The company is dedicated to being a technology partner that empowers lawyers to focus more on practicing law by automating administrative tasks. Paradigm is committed to advancing legal technology with a comprehensive suite of products tailored to the needs of modern law practices.

📋 Description

• Manage the complete sales cycle from start to finish • Educate customers on what to expect throughout the sales process • Prospect and generate opportunities • Schedule and run demonstrations • Close accounts • Use PracticePanther knowledge to identify customer needs during qualification • Document each call according to company and departmental policies and procedures • Promptly follow up with potential customers • Determine and manage the sales pipeline • Ask for the next meeting and suggest additional products or services • Increase customer satisfaction and revenue • Maintain positive customer rapport and provide a positive customer-service experience • Communicate effectively and professionally with internal team members and external customers • Keep up with new product features and updates • Explore new firms, make cold calls, and re-engage past prospects to generate PracticePanther awareness • Work effectively with other teams • Perform other duties as assigned

🎯 Requirements

• 0-1 years sales experience • 0-1 years SaaS environment experience • Knowledge in the legal industry advantageous • Proficiency with Salesforce, Intercom, Drift, and G Suite • Experience in leading initiatives and succeeding in a team environment • Experience with small and medium businesses and tech • Must be patient, empathetic, and have excellent communication skills • Data-driven individual • Strong interpersonal skills to work collaboratively with different departments • Comfortable with technology and learning new software • Ability to handle escalated customer issues • Self-motivated and diligent • Excellent verbal and written communication skills • Organized, detail-oriented, and able to manage multiple tasks • Must be personable and enjoy working in a client-facing role • Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical

🏖️ Benefits

• Competitive salary • Paid vacation + sick and parental leave • Remote working flexibility • Budget for home office improvements • Company culture that encourages work / life balance • 100% paid PPO medical, vision, and dental insurance • 401k matching

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