Deputy Director of Programs, Organizer Experience

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Relentless

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 B2C

☁️ SaaS

Recruitment • B2C • SaaS

Relentless is a career assistance company that helps job seekers land their next role with less effort and time. Through a structured process, they provide one-on-one coaching, create professional resumes, and handle job applications on behalf of candidates. Clients benefit from an increase in job offers and compensation by leveraging the company's expertise in interview preparation and negotiation strategies. Pricing includes an initiation fee covering the job search process and a success fee based on the candidate's first-year salary. Relentless supports clients until they secure a new job, positioning themselves as a partner in career advancement.

📋 Description

• Own the Program Organizer program end to end, including scheduling, management, and experience of part-time staff • Build infrastructure to support the team and hire and train full-time managers and part-time Program Organizers • Define team pods and create systems, expectations, and support structures • Set scheduling strategy and remain accountable for coverage across events and inbox shifts • Coordinate check-in call content and agendas and oversee execution • Manage program-wide communications through Slack updates, announcements, and daily team rhythms • Use Notion, Slack, Google Workspace, and scheduling software to run and coordinate work • Oversee team health by coaching managers, identifying support needs, celebrating wins, and creating feedback, recognition, and growth structures • Take on additional responsibilities as program needs change

🎯 Requirements

• Experience managing staff, with a strong preference for candidates who have managed part-time or hourly teams • Experience managing other managers and hiring • Track record of building people systems, including onboarding, training, scheduling, and management structures • Ability to support team members across a range of work backgrounds and experience levels • Strong, warm communication skills • Comfort working in fast-paced, scaling environments where priorities shift • Strong organizational and logistical instincts • Comfort with scheduling tools such as Deputy, When I Work, or similar hourly scheduling software, or ability to learn them quickly • Access to a computer and reliable internet